Get matched with top stone slab countertops repairers (granite, marble, quartz, etc) in Forest Hills, NY

"Initially, things went great. They were responsive on the phone and had all the paperwork my building required to start the work. There was some initial discrepancy in the scope of work but I take some of the responsibility for that since I wasn't double checking the exact wording on their estimate which was different from what we discussed in person and over the phone. Also, I never saw the main contractor I initially spoke at my job site. He should've been there to monitor the work and check in with me to see if the work was looking close to what I asked for. I told them from the start what I wanted and even showed them pictures of exactly what I was going for, the results were far different. They seemed to cut corners and take no pride in the work they completed. The bathroom work they did was so bad I now have to completely redo it. There are huge gouges in the floor. Throughout the apartment, the stain essentially looks like a bad uneven paint job. They even got it all over the baseboards. They clearly did not polish the floors enough because its rough everywhere. I paid over $10k for floors that look ugly and now there is nothing to do but cover them up with area rugs. Also, some of my personal supplies were missing but they did compensate me for it. UPDATE: After discussing my dissatisfaction with the results, NYC Stone care did try and figure out a way to make up for it and I appreciate their handling of the matter."

"Tanem has a long history of good work. Gene did several projects for me years ago and I was glad to find Paul picked up the same qualities Gene had established. Both are easy to work with, knowledgeable, make lots of helpful suggestions so the project comes out even better than I had thought it would. You tell Paul what you want done, and he, and Gene in an advisory role, find a way to make it even better. They are flexible and just know how to find solutions. Their crews know what they’re doing. Paul keeps checking and keeps you informed as work progresses. I couldn’t be happier to see Paul continuing the Tanem tradition."

"Good attention to detail and staying within budget. Went above and beyond when having to pack and move items left in the cabinets. Communication was good, but job took longer than anticipated and planned. Hard worker and honest businessman."

"The contractors came to my home everyday early and ready to work. All my furnishings were covered or completely removed from the work area. No damage occurred thru out the entire job. The workers were very respectful to me and my family and accommodating to all my special request. Such as securing all loose floor boards to eliminate squeaking and filling all small holes in the general surrounding area. Electric lighting was placed perfectly spaced which illuminated my space beautifully. I am very happy with the work performed by Imperial Contracting of NYC and would recommend the company everyone who needs remodeling and general contracting work."

"Great! Alex was professional, efficient and exceeded expectations. And we loved his positive attitude!"

"Nightmare from start to finish. Buckle in. We hired Gaudioso to do a 1-bedroom renovation. They submitted the lowest bid after multiple site visits and design reviews. Once signed, communication problems went rampant. Countless unacknowledged emails, texts, and calls. Weeks of delay for COIs, quotes, and updates. They couldn’t bring brick samples to our building because “it was raining.” After months of working through approvals, they delivered a revised contract that was DOUBLE their original —151% higher—knowing we were locked in. Pure bait-and-switch. They will say the scope of work changed. I will happily share the original designs and final versions and challenge anyone to point out the differences. When I asked for more consistent updates, Anthony called me directly, not to apologize, but to take offense at the tone of my email. He also screamed “I’m not your f***king dude!!!” when I dared utter a colloquial term like “dude” out of frustration for the direction of the call. To this day, a year after signing the contract, I have yet to receive a schedule, calendar, or overall work plan. Once work began, change orders piled up. Tens of thousands of dollars for items like crown and wall moldings, all clearly depicted in the drawings since day one. If I protested, I was told further discussion would add time and they would “put the breaks on progress until it’s sorted,” weaponizing our extended time away from home. Change orders culminated with the hot water tank, an item Gaudioso was paid $3,350 to move one foot. The tank had worked perfectly before this project. After we moved back in, we noticed the tank leaking and notified Gaudioso. Knowing we were in a bind and living in the unit at this point, they submitted a change order of $4,200 to install a new tank after THEY broke the old one. Inexcusable extortion. When I said no, their foreman pushed the idea like a used car salesman, offering to knock off a few hundred dollars if I said yes that day. Finally, we noticed water pooling up around the base of the toilet. I called their plumber and messaged Gaudioso on an email account monitored by their entire staff. No reply. So, I called an emergency plumber who came, moved the toilet, and found a massive, congealed mess of work materials (plastic bags, tape, work rags, debris) shoved down the drain. It was clearly beyond anything accidental. See pictures. Anthony will say that other contractors were on site during the project and could have done it (he is referring to a carpenter I had cutting and sanding wood outside of the unit for a few hours). He will deny everything else. To which I say, please let me prove it. Find me on LinkedIn, shoot me a message. I will happily share every single email, text, picture, and contract. After two weeks of no response to my duress message, and only reaching out to ask for money, I told Gaudioso I am terminating the contract. Anthony called me and spent 26 minutes screaming, cursing, and insulting, at one point adding, and I quote: “I’ll found out exactly where you work, I’ll find out exactly who you deal with, I’ll find out who your colleagues are, I'll tell them exactly what a piece of sh*t you are. Cause that’s what you are, a piece of sh*t. F*cking dishonorable piece of sh*t. What goes around comes around, don’t forget. If it doesn’t happen to you, it’ll happen to somebody in your family. You’ll see. Karma’s a bi*ch.” Does that make you feel safe and excited to work with Gaudioso? Protect your wallet, protect your time, protect your home, and protect your family. Choose any of the other dozens of honest contractors in NYC. And please reach out directly if you want proof of any of this – I don’t wish this experience on anyone else."

"Any job involving pipe repairs is going to involve coordination with neighbors and management agents. It all went as smoothly as one could hope, not just because the contractor had a clear sense of what needed to happen but because he has a pleasant personality and was able to adjust his schedule on short notice."