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"I set out a point by point Project Plan, agreed that I would supply and pay for all materials, reviewed the project plan with Willard and we agreed on a price. Although he said it may be as much as 2K more, I was prepared to deal with this when we got to the end of the agreed upon price. I paid over half the total amount up front as I trusted Willard having hired him for small jobs before. My family and I were leaving on vacation just after the first 1/2 week of work. Willard told me that he had to go see his sister, but his crew would be working while he was gone. We returned and nothing but the bathroom demo had been done. Willard returned and shortly thereafter started wanting more money. I was not happy with this and found out he had spent all the advance money I had given him and was now unable to pay the sub-contractors required to complete this work. His subcontractor showed up at my home to do the new shower I had scoped. At my home, we had this work, fixing 2 soffets and painting them, removing an old gas heater, capping off and fixing the tiles, refinishing the attic, hanging a new garage (interior steel) door, fixing a broken cabinet in my bathroom and re-sheet rocking a panel of wall in my bedroom that had been ruined by the prior owners. In that week, his tile guy built out my shower and it was lovely. The glass doors were not in when he was done so he said he would do this himself. One of Willards guys did the soffet work and painted and it also was done well. In the attic they used a leaf blower to move the insulation around to be able to lay the boarding. There was an argument over how this should be done which I would not get involved in. They finished the attic. The insulation was not put back in place or under the boarding, so now the hallway under this area is hot as all heck during the summer. My husband is going to have to go back and take out the boards put the insultation under them and then reattach the boarding. Willard hung the steel door, but had not cut out the area in the door frame to install the deadbolt. They went back to my other house as it was critical and way behind schedule. His tile guy wanted me to pay him directly, which I did as Willard had no money to do so and had told him I would pay him. So for all the work I listed to be done at my house. The door still has no deadbolt installed, the wall in my bedroom and the drawer in my bath were not done, the glass enclosure is in my garage in a box, Back to the other house: Willard had me meet him at Home Depot one morning to rent the stripper to refinish the wood floors and we had a heated discussion as he was still talking about not having money, and I told him he would just wind up working other jobs and doing mine when he had time, if he didn't leave me completely in the lurch and I was not happy with that. At that time we were already at the second deadline he had given me and the only things done were the demo'd bathroom, the plumbing for the shower and tub install (which I had to pay the plumber directly to accomplish), the interior painting (again which I had to pay the guy directly to get done), carpentry work on the outside of the house (which was and is still not painted), 3 steel interior doors hung (done and working), All fixtures in the house which I had purchased new (still in boxes), the countertop in the kitchen (still waiting), installing the toilets, vanities, mirrors, etc in the bathrooms (still in demo condition on both counts). AFter yet more weeks and weeks of this ****, I told him ENOUGH, i"m done. I called the locksmith and changed the locks. Funny thing, all those days he said he would go to my house and never worked, or showed up late. He showed up early to make sure he could get his tools out of the house. I will never, ever hire Willard for anything again!"

"they did a good job so it seems. it was much later that I took a shower and discovered that the hot water side didn't work because the handle only went to the neutral position instead of all the way to hot. I emailed them twice, called them twice. I just finished 2 times with their online chat and was transfered to a voice line and both times their system hung up on me. I had already gone to Home Depot and they put an order in and so far I haven't been contacted."

"Francisco did an excellent job on the services. He was very professional and informative. I will definitely use his services again if and when needed. 😊"

"*****WARNING, PLEASE READ before buying windows. First, I apologize for the long WINDOW only review: In mid August, I received several quotes for replacement of rotted, wooden windows in our home. I liked Chris, the local Marvin company owner, and the quality of their Marvin replacement windows, as this was what was original to our home. After paying the deposit (half), they were quick to get someone out to measure. Although, that step did involve three separate visits. We received a verbal estimate to have the windows installed by end of November or December (now end of August). However, after 3.5 months, I had heard nothing from Amazing Exteriors (Marvin) and called their office, leaving a message once and speaking with office staff another time, along with a text to Chris himself, to see if there were any updates, but never received any call or email back, other than a thumbs up text. This is not to mention, that six weeks earlier, I had texted AND called about adding additional windows to my order, but received zero return calls. After another week of silence, I texted Chris I wanted to cancel my order (now coming up on 4 months from signing and zero communication). It was at this point he told me he could be ready for installation in another 3-4 weeks. Now, I understand there could be a lot going behind the scenes beyond their control, but I refuse to do business with a company that does not communicate at all with their customers. This only speaks to their unreliability and makes you lose trust, that if there happens to be an issue with the windows or installation, the company will follow up in a timely manner with corrections. Update: I have had to contact a lawyer, as no one from this company will pick up the phone or return a message (now 5 months). And they have not returned a penny of the several thousands of dollars they were paid. Now having more closely read through the BAD reviews on Google, and all of the resolved BBB cases, I see they are all for the window portion of the company and all for the same thing. Poor communication and delay in getting work done as promised. Please read all the one-star reviews on here and about the closed cases on BBB and see for yourself. I wish I had and been more careful."

"Master mastic did a great job Mastic sealing around the pool and extended patio. They dug out all the old mastic, poured in the new and covered it with sand. Fast and neat. They do not offer a “come back and clean up the sand” option after the 2 day waiting period but my leaf blower made quick work of the job."

"Think this company is out of business, they don't answer their phone and they are not at, (found two) their listed addresses. Just needed to get some bases information about the roof they replaced on my home."