Get matched with top wood shake or composite roofing installers and replacers in Fortville, IN

"I contacted the company over the phone. I'd tried to use the Angies List contact system, but that didn't go anywhere. The Office Manager, Gail, answered the phone, took my information and set up a time for Tom to come and look over what I needed done and give me a quote. Tom showed up on time and we went over everything. It was either that day or the next when I got a quote from them via email thru their quoting system. This is the first negative. As of this writing, their quoting system is new to them and seems to not work well. I responded to their email with a couple of clarification questions and then I just waited. After several days of no reply, I called and talked to Gail and she told me that they are new to this system and are still working out the bugs. After that I either emailed her or Tom directly or called them and those were much better solutions for getting things done. I got a contract from the company and I signed and submitted it with a check for 50% of the balance. I was told that it would be 5-6 weeks before I'd see them, and that time frame worked out to be just about on the nose. The crew showed up on a Thursday to do the power washing and then came the next day to do the painting. The guy who was heading the power washing crew had a question about painting the gutters and downspouts and I told him that was in the contract. He seemed confused about it and contacted the office to confirm. The bottom-line positive things are that they showed up on time, did an excellent job of replacing bad wood, calking, and doing the actual painting. They cleaned up well after the job was done. Overall, I’m satisfied with the job and what I paid them to get it done. Here are the negative things. They’re not huge but need to be mentioned. As noted above there was some confusion about the gutters and downspouts. We cleared that up quickly, but still not sure why there was a question. Second, they were supposed to replace all of the soffit vents on the second story and then paint them. I noted after lunch that although it looked like they were nearly done painting the soffit, the vents hadn’t been changed out. There was a bit of a communication problem, even with the crew boss, whose command of English was OK, but not sure we were communicating well. At any rate the vents got done, but I’m not sure they would have if I’d not mentioned it to him. The bottom line for me about the negative things is that there seems to be a disconnect between what's in the contract and what the guys know to do. If I'd not said anything to the one guy would anyone have known to do the soffit vents? The same thing applies to painting the gutters and downspouts. Something triggered them to start on the soffit vents. I do know that they'd started loading up their ladders and painting equipment like they were done before the vents were done. One other minor complaint is that I would have liked for someone to do a final walk around with me, preferably before they loaded up all their equipment to make sure that I was satisfied with the job. I'm not a terribly picky person, but I do like to get what I paid for. The crew did a really good job. Everything looks nice and fresh and I know that a lot of questionable wood got replaced. I would use this company again. My suggestions to them are as follows. Either trash the quoting system or until they get it working properly, follow up everything with an email outside the quoting system. The second thing is to make sure your crew knows everything that needs to be done. Third, the crew boss or someone from the company needs to communicate throughout the day about any issues. Fourth, they ought to do a walk around before loading up to make sure the customer is happy. Finally, Tom did a good job getting me the quote and working with me until the contract was done. Gail in the office was super."

"Looks perfect -- Very small job but was done very well - and when they said it would be done. I did not need to be there for the repair or give any instructions other than the email and picture that I sent to ask for the service. Very responsive and do not forget -- They get it DONE Well!"

"It went extremely well. The installers were very professional. They made sure everything was done correctly. If a problem was found, they made it right! Our house is older and they made sure it was fixed appropriately. Dave, the owner communicated at each step and kept us informed and updated. Two of the employees were especially professional and skilled, Chad and John. We did this big remodel because we both just retired. We could not be more pleased as we plan on staying here. I high,y recommend this company."

"Nick rang my doorbell and offered a free roof inspection noting that there had been hail damage on other homes in the area. He took detailed photos, reviewed them with me and offered to work with my insurance company to get a roof replacement approved. Everything Nick said and did was truthful and helpful. The roofing crew did a great job and took care to prevent damage or leave any trash or debris. I would highly recommend Roof It Forward to anyone. The only cost to me was my insurance deductible. Great job Nick and Roof It Forward!!!"

"Carlos, the owner, responded to my request quickly, gave me an estimate, and completed the job the very next day. The following day, it rained heavily with no evidence of roof leakage. Carlos was willing to show me why the roof was leaking and showed me what he did to ameliorate the problem. I would definitely hire him to either repair a roof or even to replace an entire roof. This person knows roofing. I will recommend him to any of my neighbors if asked. Ken M."

"Repair went very well. Mitch and Kevin came out on the same day we called them (Tuesday) and did a temporary patch around a leaking vent on the roof. Their repair team out the following Thursday with a new vent, shingles, and repair items and performed the repair within an hour. We are very satisfied with their responsiveness and attention to our roof problem."

"All-American Restoration is hands-down the best company I have ever used for roofing. Brad is an amazing person and treats his customers with respect. We used him a few years ago to roof our house when we were selling it and found out in the inspection it had hail damage. The timing for the work was critical because were also moving to a new house and needed it done fast. His crew was out literally the next day and had it done the same day. We also used him to repair our existing roof due to some wind damage. He worked me in the schedule and fixed it before rain was expected. If it would have rained before the repair, it would have been catastrophic. His prices are very competitive. He is a good person and will treat you right! I HIGHLY recommend him."

"Eads gave us a solution that another company could not. Our roof didn't need replacing, which is what the other company wanted to do, but it did need the water leak repaired and I wanted to improve ventilation in another area of the roof. The initial response was very good and Chase rearranged his schedule to meet with me right away and discuss my problems. The work was high quality, in my opinion, and I'm confident we made the right choice going with Eads Roofing. There were some delays in communication on occasion but the work was done in a reasonable amount of time and everyone was great to work with."

"It has been an absolute pleasure working with Ryan and the guys at blue ladder. We knew we were gonna need repairs and had talked to a place or two beforehand, and we're getting absolutely nowhere, and a little desperate if I'm being honest. One day, out of the blue, Ryan showed up and offered to take a look. Within just a few weeks, we had a new roof. And throughout all this winter they have fought with the insurance to make sure we got all our siding replaced. They really came through, and I cannot recommend them enough. Please give these guys a call!"

"Indy legacy builders recently completed a new roof, gutters, and copper roof above our bay window. Dave provided a preliminary assessment of our roof and estimate. After filing an insurance claim Dave came back to our home and met with the adjuster to discuss the hail damage found on the roof and gutters. There were multiple supplemental attachments provided by Dave, that I submitted to insurance as the insurance company didn't account for certain variables and material costs. Scheduling was flawless with Indy Legacy Builders. They removed our old gutters, replaced rotten fascia, and trim. We had painters come out and paint the new trim and siding before the new roof and gutters were installed. Dave's crew were early to the job and worked into the evening completing the roof in less than 36 hours. Gutters, and the bay window copper roofing were installed to finish it off. All landscaping was covered well for the demo and magnets were rolled all around the house and landscaping to remove any excess nails from install. The shingle warranty was promptly sent over to us for our records. Dave worked with us and insurance to get the job done. I recommend Dave to my friends, family, neighbors, and clients. You will be in good hands."