
Serving Frankfort, IL and surrounding areas
Approved
Super Service Award Winner
In business since 2019
Emergency services offered
Warranties offered
"My oven 'OFF' switch stopped working. R&J determined I needed a new control panel membrane and quoted a replacement part price of $818 (which I prepaid), advising it might be weeks before the NLA part could be sourced. After 3 weeks of searching, Juliano let me know their sources yielded nothing, so I asked for part number. I found it online myself for <$50, so Juliano promptly refunded the $818. When the part arrived I booked the repair with R&J, assuming they'd honor the promise to credit my $99 initial service call fee toward installation service call. In the end, Juliano declined to honor that promise, which was disappointing. My oven works now though, so all's well that ends well, I guess."





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