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"Professional personnel to the max. The water mitigation team was exceptional in their response and duties. They were at my home one hour from the time I talked with Nicole about my situation. Dehumidifiers going 24/7 for 96 hours and then fans for five days. And they kept the house amazingly clean during its operations. I am totally impressed by the teams' skills and courtesies. Then Jacob, the assessor of how much the costs would come to for insurance purposes has so much experience in the industry from actually laying tile down early in his career, to knowing the inside and outs of the industry. I totally trust his judgement and dedication to ensuring the client doesn't get shortchanged by the insurance company. He's a fighter and unbelievable pro at his work. Emergency Restoration Services is by far the best professionals I've had the distinct pleasure of being its client. I highly recommend for any future misfortunes one might encounter. Thank you ERS LLC for your superb effort and results. Respectfully, Kenneth Martin"

"Carlos came out and took some samples and had them sent back to a lab in Richmond. He called back in the allotted time he said he would and luckily the test results were negative. No further action required. He estimated about $1200 for the job if it woul dhave required to be taken out and said there was also a fee from another company of about $300 to test the air after the work was completed, which aligns to the other estimates I received. He knocked off 25$ from the testing since he was able to get the samples so easily. Very nice guy and very professional. <br />"

"Carlos and Brian came out to see if waterproofing was the solution for our basement situation. They were very thorough to the point of determining the stain and problem was coming from our dishwasher in the kitchen. They went the extra mile over something that would not benefit them earning work but longed us in the right direction. Top notch honest professionals. Very thoughtful and helpful. Would hire them in the future for any basement waterproofing I would need because of that."

"The test and follow up went very well. The tech explained the results and is forwarding me documentation."

"Chris came out on extremely short notice to examine possible moisture in the walls of our rowhouse. He was able to open our drywall (cutting a neat square that caused as little damage as possible), perform a thorough inspection of the area, and confirm there was no evidence of mold. His explanations were very clear and assuaged our concerns. He followed up later that day with a detailed photo-report. Would recommend to anyone with concerns about water damage or mold."

"Job was performed professionally. Team arrived on team, went to work and produced noticeable results."

"It was very good, I was very happy with the service. They were punctual, very friendly, and competitively priced."

"DNC Restoration came out to my house in a timely manner. After I told him I had a flooded basement. They acted quickly and dried up my whole basement within three days. They were very professional and I recommended anyone to use them."

"FANTASTIC! I am so pleased with the results!"

"I had an overall great experience, they were very clean and neat. They completed the work quickly and around my schedule. I was highly recommended by a co-worker and they were everything they have mention to me. I will be recommending them and he will be back later this summer to stain and seal my deck. <br />"