Zoom Drain New England
Zoom Drain New England
ZOOM DRAIN provides sewer and drain cleaning and repairs throughout Southern and Central Maine. Our team of professionals focus on providing you with safe & proven solutions, fast turnaround times and a 30-day satisfaction guarantee. We are available 24/7/365 so call ZOOM DRAIN today to schedule an appointment! We offer Residential and Commercial: Drain Cleaning; Drain Installation; Ejector Pump Installation & Replacement; Grease Trap Pumping; Pump Pit Repair; Sewer Line Installation & Replacement; Sump Pump Installation; Sewer Services; Sump Pump Repair; Garbage Disposal Repair; Ejector Pump Repair; Pump Pit Installation & Replacement; Sewer Line Hydro-jetting; Sewer Line Repair; Toilet Repair; Sewer & Drain Inspections
"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."
Raymond L on September 2020
ZOOM DRAIN provides sewer and drain cleaning and repairs throughout Southern and Central Maine. Our team of professionals focus on providing you with safe & proven solutions, fast turnaround times and a 30-day satisfaction guarantee. We are available 24/7/365 so call ZOOM DRAIN today to schedule an appointment! We offer Residential and Commercial: Drain Cleaning; Drain Installation; Ejector Pump Installation & Replacement; Grease Trap Pumping; Pump Pit Repair; Sewer Line Installation & Replacement; Sump Pump Installation; Sewer Services; Sump Pump Repair; Garbage Disposal Repair; Ejector Pump Repair; Pump Pit Installation & Replacement; Sewer Line Hydro-jetting; Sewer Line Repair; Toilet Repair; Sewer & Drain Inspections
"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."
Raymond L on September 2020
