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"Willard Seals is an expert on exterior painting. He and his crew pay attention to detail and deliver with excellence. My job was to exterior paint my siding and trim repairing as needed. The paint selection represented a significant color change and while other contractors were quoting one coat, Willard convinced me two were needed and he was right. The difference in quality comparing the previous paint job (I contracted it 10 years ago) to Personal Touch Contractors was significant. Extremely satisfied with the quality of work, the responsiveness to my needs, and the price. I almost didn't award the job to Personal Touch because I thought there quote was too low. It turns out they delivered great value at a very reasonable price. I will use them again."

"It was excellent. They stuck to the original schedule."

"Darren remodeled my home 2 years ago. I was very pleased when it was complete. It looked beautiful. He said it would take 4 - 6 weeks and it took 6 weeks. It ended up costing more because of things they uncovered (I think about $11K?). The craftsmanship has not withstood the test of time. 1) My wood floors keep bowing up - he came back out and fixed them once but won't return my texts now. 2) There is a section on lighting in my house that won't turn on. Again, he had someone come out and fix this once but won't return my messages now. 3) The fixtures in the bathroom are loose. I have a small ranch home and he almost completely remodeled it. While he did a good job in most places, it looks like I am going to have to replace my flooring which is throughout the entire house. Now I am going to have to have an electrician come out and get the lighting right and I am not sure exactly what to do about the loose fixtures but I am sure I will figure that out as well. Very poor service after the sale and craftsmanship does not stand the test of time."

"I had my kitchen cabinets fabricated and installed by this company end of July and am extremely disappointed in the quality. It’s not worth the 40k I paid and does not match the pictures of the owner’s portfolio. 1. The seems/edges of my matte black cabinets have noticeable white-ish edges. When Kuba-Tech installer was installing the cabinets the installer assured me it would come off before they left yet it was not taken care of. This is not the quality I was shown by the owner of his sample. 2. They took incorrect measurements and cut my cabinets around oven incorrectly causing my oven to stick out and not be flush. This also caused the bottom drawer under my oven to not be able to open the easily. 3. They left a big gap on top of my dishwasher. Once again because they took wrong measurements of my appliances. 4. I told the owner exactly the size of my trashcan during the personal consultation with him and told him I needed the drawer to fit two of the trash cans. I was once again given the wrong measurements for that and my trash cans do not fit. 5. Many of the screws are coming out from their boxes. I was told this was high quality material from German but seems more like IKEA cabinet quality in my opinion. How can screws come out of their boxes only after a couple months from barely any use? 6. The worst part of it when I tried to talk to the owner about discrepancies, he totally brushed it off and would help me. He told me to take it up with my contractor who referred him. I paid Kuba-Tech. I had my agreement directly with their company and two in person consultations with their company. To whoever is reading this review, I can say without reservation I would not recommend this company at all. I understand mistakes can happen during contracting and construction, but it is completely unacceptable to not care about your clients and make things right after they pay your company. UPDATE: The owner eventually sent someone out to supposedly “fix” the issues, particularly the visible white seams, but they only made things worse. They used alcohol to rub the edges, insisting that the white seams were just glue. However, it wasn’t glue at all—and the rubbing alcohol removed the black finish, further damaging my cabinets."

"After his extensive visit, I accepted the proposal from Kirk Howeth, GM at Living Spaces, Inc. to finish out my bathroom. The job included a threshold-less shower (replacing a cracked tile in the kitchen at no charge during “project down time”) and using Custom Building Product’s (CBP) Fusion Pro grout. Fixed labor charges = $6,669 plus material allowance = $1,285. Work began Nov 8, 2017. When installing sheetrock his team broke the bathroom window. He said he would fix it, no charge. After installing mortar and lath for the tile floor, Kirk decided there was not enough slope for a threshold-less shower. He solemnly declared the house had shifted at least 3/4”. His solution was to demo the subfloor and lower it for an additional $1,600. That weekend I tore out the mortar and lath, exposing the subfloor beams. I demonstrated a perfectly level subfloor to his team. The house had not shifted at all. Still, Kirk insisted he must lower the subfloor, but would credit $200. Foolishly, I agreed. He and his team lowered the subfloor and reinstalled mortar and lath. Prior to Fusion Pro grouting the wall, his team drenched the wall with water. When the grout was applied it sagged out from between the tiles. Frantically, his team shop vac’ed Fusion Pro grout off the wall. Kirk declared the Fusion Pro grout defective; the wall must be grouted using Old-School grout. Foolishly, I agreed. CBP said his team did not understand how to properly apply Fusion Pro. Kirk agreed to CBP Prism grout on the floor. In December they replaced the window’s broken glass improperly; the glass rattled around in the window frame and drafts continue. The project dragged on, appointments made and cancelled, until Sat. Dec 16. Kirk was generally unreachable. When his tile-setter discovered Kirk had supplied incorrect or insufficient material I dashed off to Home Depot and made emergency purchases. A quartzite window-sill had to be cut to fit, but the cut edges were left unpolished. His tile setter reported “grout pinholes” while grouting the floor. “More defective grout!” he said. He suggested, after the grout dried, to mix more Prism grout, roll it into tiny balls the size of BBs, and stuff little balls of grout into the pinholes. Kirk phoned days later, agreed, and said he would finish the project after Christmas. I took pictures of his mess in my bathroom and sealed the floor with plastic and cardboard. CBP explained pinholes in Prism grout were caused by grout being applied too fast (not enough slake time) and too soupy. The proper solution was to grind out the grout from between the tiles at each pinhole to a depth of at least 1/2 the thickness of the tile and re-grout the joint. This applied to other grouts, too. Over the holidays we noticed pinholes in the wall grout. Jan 7, 2018, well after Christmas, having not heard from Kirk or anyone at Living Spaces, I decided we would no longer require his services. January 31, 2018 his “final” invoice arrived with a $500 credit to repair grout pinholes (I suppose with BB sized balls of grout), no provision to polish quartzite edges, no provision to fix the leaky bathroom window, no $200 credit promised in Nov and an additional $1,306.52 in undocumented material and unagreed labor charges. Total material and unagreed labor costs were now $2,591.52. I asked Kirk to reissue the invoice with a) the $200 credit applied and b) supporting documentation for his labor and material charges. February 28, 2018 I received an invoice with $200 credit, but no response to my request for supporting documentation. March 1, 2018 I repeated the request for supporting documentation. No response. April 13, I received a certified letter from Kirk threatening to file a lien on my property. No response to my request for supporting documentation regarding material charges and unagreed labor charges. Foolishly, I paid. Several months were spent repairing grout pinholes on the walls and floor per CBP’s instructions and performing other rework to get the bathroom up to a functional standard."