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"Troy was very nice. Called me back right away and was on time for our appointment the next morning. Fixed the ice maker for a reasonable price. Will definitely use this company again! A+++"

"Very excellent customer service, very respectful, they even took their shoes off."

"BUYER BEWARE!!! These people are crooks!!! I needed work on some commercial refrigerators. They came by and tried to scam me but if $800... The repair man could hardly speak English "THAT'S THE FIRST RED FLAG" He looked at my refrigerators and tempted them with an infrared gun and act like that was the accurate temperature... He didn't check anything on the unit,but he quickly told me that my units all needed freon... "ALL THREE UNITS WAS THE SECOND RED FLAG AFTER NOT CHECKING ANYTHING " ... After everything they tried to con me and tried to charge me a separate services charge each refrigerator 3 of them.. " HOW MAN MORE RED FLAGS DO YOU NEED????" I wanted to test them. I asked them is it a warranty. I got a fast NO... I called another company and had them do the work l. To no surprise neither of the units needed freon... It's a shame they just thought I was going to give them $800 without a warranty and at the least $300 in service charges... That could be their hustle. Just make money on service charges...IJS "UPDATED REVIEW " This company called me after seeing the review and offered me half of my service charge back if I remove the review. I declined then the guy offered a full refund and I declined again... I let them know that people need to know the truth about their shady business practices... The next day the called and texted me about removing the review... This is part of the reason the have a good Google score plus them also doing fake reviews 9 times out of 10... I would have taken it down if this company didn't feel like they were an honest business. Everyone has bad days and can do a bad job and we should be forgiving of that,but it's another thing when you're taking advantage of people..."

"Nice professional and fixed the issue."

"Antonio came out to check out my refrigerator and discovered what the issue was. The down to earth representative answered my questions then proceeded to get the part to fix my refrigerator. I would use them again."

"Very professional and excellent communication. Close monitoring of work by owner throughout the process. Superior workmanship and close attention to detail and kept all promises. I’m so happy with my gorgeous new bathroom!"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Nick was very informative and explained the process to me. He was very respectful of my home by wearing shoe covers to ensure that dirt and debris didn’t come in and let me know of how to do the aftercare when I expressed my concern of the water damage."