
Serving Georgetown, CO and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"Overall great experience! MAJOR STORM: After catastrophic hail a few years ago, their Ethos representative, Marshal Monsell, inspected damage to our home and gave an estimate for roof, gutters, paint, window and a back door. ROOF: Marshall went up on the roof another day with the insurance adjuster. He pointed out more things that needed to be fixed under code and made sure they were included. WINDOWS/BACK DOOR: Ethos' also sent out, Kenny, the owner of Tru-view, which sells Milguard products. The insurance company originally proposed a very low sum, barely covering the cheapest all-vinyl product! Kenny explained our rights under insurance coverage (don't expect your insurance agent to tell you). Insurance was obligated to replace our expensive all-wood product that the developer (strangely) put in with a similar high quality. He also pointed out in a case where one window was damaged and another was not, yet the two were side by side, both had to be replaced. This was covered by a continuity clause, otherwise replacing one with a slightly different profile would downgrade the exterior and devalue our property. When the second adjuster came out at Ethos' request, Kenny advocated in a easy going but professional manner for every damaged window plus the back door. And after one or two windows, the new adjuster agreed to everything! Without Kenny (and an amenable adjustor) we would have received much less and have had to replace these windows ourselves at great cost! INSTALLATION: Due to the storm's magnitud, we had to wait for close to a year to have the roof and windows replaced. However, the install was done under proper weather conditions. ROOFERS: The roofers were efficient and cleaned up all the stray nails as well. The roof looks good and doesn't leak! WINDOWS: Love the new Milgaurd exterior fiberglass and interior wood windows that slide like a dream. The window crew was professional, respectful and pleasant. Given they are all over, both inside and outside your home for a few days, this was critical. They took the time to install the windows in such a manner you can't tell it's a retrofit. Neighbors installed more expensive Pella windows with another company, but they jut out and don't look like a seamless install. PAINT: After the window installation, Truview sub-contracted a window finishing service to paint the inside trim and inner wood part of the windows. I requested a low VOC paint, but their office hadn't conveyed this. When the painter arrived with another formula, he volunteered to go out to a local paint story and get the formula I wanted with no hassle. He did an excellent job working with this more difficult paint. TIP: Ethos handled the interactions with our insurance, minimizing hassle for us. Even our insurance company said they were great to deal with. TIP: Although they proposed an exterior house painter, we used our own. Based on their other subs, my guess is theirs would be fine too."













