Get matched with top security or storm shutters installers in Germantown, MD

"I appreciated working with Nick, Vick, Nico and Angel. I had a many day project replacing my roof, gutters and patching/painting drywall. Everyone has been great with communication and follow through. All employees were pleasant and professional. I would highly recommend this company."

"I had a full view glass storm door with sidelites installed in front of my Provia entry front door. The door is very sturdy such as thick heavy metal, lexan glass is clear, the hinges are smooth and strong, the lock is secure, the powder coated paint is beauty. the weather striping is robust and tightly sealed. The manufacturing process took a little longer than expected. A minor adjusted was needed for the lock. Medallion sent someone out immediately to solve the problem. My Provia Front entry door is awesome. I really wanted a full view security storm door to allow the Provia door to be on full display. In addition, to providing full security. Medallion knock it out of the park."

"JK uses a virtual estimate to provide a quote. That's a trick! It's common that the price they quote is a lot lower than what you WILL HAVE to pay to get your stuff. The process was easy, but can say the estimate we received to move across the country was $5,000 higher than 2 large PODs to start. In the end, they ended up adding almost $8,000...b/c they quoted the incorrect weight to start, as well as charging for a smaller truck that we never requested. The moving company that did the physical part, wasn't JK, and they were hard, polite, and great workers! I reached out and begged JK to help with the major increase (added 65% more to the total...and that was NOT budgeted in whatsoever! After numerous requests for ANY $ help, we were told simply "No." I worked with the physical moving company and they offered to help with some of the expenses...JK, Nope, Nadda, & basically told me TOO D*** BAD! DON'T USE THEM FOR ANY QUOTES!"

"Signed contract for AHC to install exterior trim around my home and replace soffit vents. Costs were proposed for the trim wrapping and we informed AHC that we would also want to address the ventilation through soffits around the home. Initially we discussed adding vinyl to soffits, but were unsure of best options. We had then decided against moving forward with the project until we could conduct more research of the best options. AHC informed us that with the trim work they could also replace the damaged vents in the soffit. AHC said that the owner of the company had agreed to add this service for us as we had recently completed another project for the replacement of gutters. Upon the crew coming out to start work we informed them that the scope of project included the installation of exterior trim and replacement of vents. The crew said they had no information on replacing any vents and told us to call their office for clarification. I called AHC, and was informed that the crew could not replace the vents, but asked if they could repair damages noted. While we were not happy that the scope of work had changed, we agreed to have them repair and not replace the vents. However, after the project was completed we noticed that no work had been performed to repair any vents. We called and emailed AHC multiple times over a 2 month period to have them make adjustments to noted problems with trim and repair vents. We could not get anyone to give us an update on when the crew would come back out to address the trim and vents issues noted. AHC only sent a person out to fix gutters that had not been properly reinstalled and causing heavy flooding in backyard and to fix one item on the list of items for the trim. Again we compromised, and then decided to only focus on the vent repair. Many months went by before we received an email regarding a final invoice; and the company not being able to repair or replace the vents. Discounts were offered to accomodate us regarding the matter. We had no idea on how much it would cost to have a contractor come out to only fix vents, as opposed to adding to an existing job where cost could be different because the contractor is already onsite working other jobs on the home such as the install of trim. While continuing to work on getting additional quotes to have some other contractor fix the vents. AHC changed their minds and said they would not provide any discount. So basically, the initial job was to replace vents, then changed to repair vents, then changed to provide discount, then changed to we cannot help you. This is really bad customer service and we would have never agreed to have them take on the project as they clearly understand that we wanted both the soffit vents and exterior trim addressed at the same time. As we have gutters with guards and the work would require removing gutters to get to soffit, so we thought it was best to address both of these items at the same time. Agreeing to terms of a contract with the idea that you will not provide the services agreed upon is bad business. Also, we are not happy with the number of hours I have had to dedicate to trying to resolve this issue with AHC. We have used Angie's list for almost 10 years and never encountered this type of situation with one of your contractors. We only selected this company because they were listed as an Angie's List company."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"Glad it's easy for some with no experience and I could save money along the way."