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"This was our second job with Outdoor Xcapes. 1st one in 2011 with Bret as our Salesman. Went fairly smoother with only a few glitches. This job consisted of a seat wall with small patio, step pads and artificial turf with Steve as our Salesman. Steve was very nice and eager to please during the bidding process. Very responsive to phone calls during the job. However, as the job progressed It was apparent that while it was important to Steve that the job was done correctly there was no give or take on money. At a Home Show an Outdoor Xscapes representative (not Steve) told us that repeat customers would get a discount. Steve would not honor that discount until it was to his advantage. There was a hole in their work schedule and they needed a job to fill it. At that point a discount was offered. The tree we wanted was 20% off, Steve would not give or share the shavings. Didn’t seem like there was any interest in building any relationship for return business or referrals. Crew did a great job including clean-up. Jesse, the foreman, was pleasant to work with. However, he was the only one who spoke English and stayed on the job for only a short time. Any communication had to be done by phone to Steve who would contact Jesse. It was a little cumbersome to communicate. We are very happy with the concrete seat wall and step pads. There were a few hiccups during the process, nothing major. The turf was not acceptable. It had discoloration, lines about every 10” and two visible seams. Megan was our contact for warranty issues. She was very responsive and easy to work with. I had to work directly with the representative for the turf which was Synthetic Grass. It took six weeks but the grass was replaced and installed by Outdoor Xscapes at no cost to us. Adam was in charge of the installation and worked with us to make it right. In hind sight my husband and I were too complacent in going with the same landscaping company. We assumed they would treat us right because we were a return customer. Because of this we didn’t get any other bids and when it became obvious that there was no loyalty to a return customer felt it was too late in the process to start over. It was a mistake. Outdoor Xcapes as a whole, is a good company and gets the job done quickly. Be sure to negotiate payment terms and dollars up front."

"They did a 4 star job. I have a couple of pavers loose. I have not yet called them about it as I am waiting to see if anymore becomes loose."

"The men were very professional. They came when they said, did the job exactly as stated and cleaned up the mess. Since they completed the patio I have had irrigation and there were no problems. I would certainly use rja again."

"It was good service, good company and good people. They were professional and the communication was great."

"We hired Ravi to install a paver driveway and absolutely would recommend this company. Ravi is always quick to respond, his crew does great work, and they get it done on time! Highly recommended!"

"Everything went great! Great communication and reasonable pricing. Outcome of the front yard is exactly what we were looking for!"

"Pro Turf did an excellent job on installing artificial turf in our backyard, but the A+ quality really comes from Ken. He was so easy to work with and very responsive to emails, phone calls and texts. He always called exactly when he said that he would and I never felt bothersome with my questions or concerns. He was on top of everything at all times! I was very impressed throughout the entire process. The installation crew was also very professional and the work looks great!"

"★★★★★ 4/26/20 Absolutely give Mario the opportunity to bid your next landscaping job. His price was the most competitive of the seven I got. He and his team were punctual, professional, had great communication and did a fantastic job laying travertine pavers for our rear patio. What I really appreciated was Mario not only provided the quote but also did the actual work. We are extremely happy with the work that Mario and his team provided. It completely changed the look of our backyard."

"They were on time and every time I need someone new they were there just to make my wife happy. They were very professional and their price is very fair."

"Paver that I wanted were installed. So far so good, I only give 4 stars because there was one area where its a little uneven; one paver a little higher than another. I also want to wait for when we have our big rainshowers to see if the rain water will drain out to the streets from the courtyard."