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"Was it the worst experience...? Was it the best experience...? Neither. Yes, I have hot water. Yes, the piping looks great for the tankless hot water. But, they had to come back a 2nd time to fill in the hole. See pictures. Yes, I was taken advantage of. I paid way too much. The final bill matched the estimate but in retrospect it was too much. Customer service simply stopped once I started challenging the work that was done. I have a large pipe sticking out of my condo that is unsightly. After I asked to have it corrected I was ignored. I would not recommend this company."

"Great for snow removal— very reliable, friendly, and efficient."

"The OK: Towel bar had pulled out of the wall, that was reset and seems to be holding. Bedroom door that wasn't closing well was planed down at the top, I'm not really sure why I paid for that particular solution in retrospect, but was kind of buying into a grab bag, but fine. Kitchen counter caulked where it met the wall, again, not hard work, but fine. The Wasted Money: My front and back door sweeps seemed to have gaps you could see through to the outside and were coming apart. Since it's a pain to get under doors, I was good to pay a little extra for someone else to take that on. Replacement front sweep is already split again almost immediately. New back door sweep is still intact, but I guess as a "solution" the sill was raised and now there's a new gap there that the rain came through a few days ago. Also, under a section on my invoice somewhat brazenly labeled "custom carpentry" considering the end product, an estimate was given for replacing some of a wood rotted door frame as needed (even including "Reinstall brick molding as needed"). A lower piece of the frame was replaced with some solid wood, but it was seriously just cut out and hunk of wood thrown in. You can't miss it even at a glance, so we're at the barest definition of carpentry on that. But then on the top of the door, the wood was just dug out and replaced with layer after layer of putty. That's fine for a small job, but there was too much replacement needed here to not be replaced with actual wood. And the quote mentioning installing new wood and possibly brick molding was much more indicative of the work needed. The work performed still very much flexes at the touch and has started to visibly come apart again as any person would expect. And of course the shabby paint job done over it still leaves the "repair" very obvious as no effort was expended (or more likely wasn't in the capabilities of the "carpenter") to blend it with the frame. So a job that I very much paid to not be done, and that took a whole handful of visits even to be not completed. Also followed up with a plumbers referral from them and that worker also came up short as should be expected. Definitely would not transact with this company again."