Mark's Dryer Vent Cleaning
4656 Hartford Street
Mark's Dryer Vent Cleaning
4656 Hartford Street
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
2 years of experience
At Mark’s Dryer Vent Cleaning, our mission is to ensure that every home safe and clean dryer and dryer vent. We are not just a chain of dryer vent franchises - we are fully licensed, insured, and hold recognized certifications as Certified Dryer Vent Exhaust Technicians. Experience our unwavering dedication to your dryer. Call us today at (434) 204-1818
"Hired Mark to clean dryer vents as we had a clog. He did state that it wasn't installed properly, with parts only held up with installation, and a couple sections come apart. There was a burning smell from my dryer, which never happened before, and he stated I needed to call an appliance repairman for that, but that the vents were fixed and clean from dryer to outside vent. (His website states you will receive before/after pictures, which I wasn't provided.) When my husband came home, he discovered there was good airflow coming from the dryer and no more burning smell (that was from the constant running with no airflow in the vent for the 1 1/2 hrs he was here). We looked in the vent from outside and saw a clogged vent. When I reached out to Mark to ask him to come back out, he canceled the appointment due to car trouble and stated he could come the following Monday. (I'd already been without my dryer for 3 weeks.) I told him about the clogged pipe and he responded by stating it wasn't his fault and that it was clean when he left, implying it was something I did. I hadn't touched the thing since he left. He said it could be because it wasn't installed right to begin with, but it has worked for over 6 years. He said I had to trust him that it was clean when he left. He never even thought to take responsibility for the job done. My husband took down the clogged section, that clearly hadn't been cleaned at all, cleaned it out and now it works perfectly. I sent pictures of the clogged pipe to Mark and he never responded. Not even to say sorry. The thing is, if he would have taken responsibility and not tried to blame the customer or make the number of excuses he did, I would have waited for him to return to finish the job and would have a left a glowing review."
B W on August 2024
At Mark’s Dryer Vent Cleaning, our mission is to ensure that every home safe and clean dryer and dryer vent. We are not just a chain of dryer vent franchises - we are fully licensed, insured, and hold recognized certifications as Certified Dryer Vent Exhaust Technicians. Experience our unwavering dedication to your dryer. Call us today at (434) 204-1818
"Hired Mark to clean dryer vents as we had a clog. He did state that it wasn't installed properly, with parts only held up with installation, and a couple sections come apart. There was a burning smell from my dryer, which never happened before, and he stated I needed to call an appliance repairman for that, but that the vents were fixed and clean from dryer to outside vent. (His website states you will receive before/after pictures, which I wasn't provided.) When my husband came home, he discovered there was good airflow coming from the dryer and no more burning smell (that was from the constant running with no airflow in the vent for the 1 1/2 hrs he was here). We looked in the vent from outside and saw a clogged vent. When I reached out to Mark to ask him to come back out, he canceled the appointment due to car trouble and stated he could come the following Monday. (I'd already been without my dryer for 3 weeks.) I told him about the clogged pipe and he responded by stating it wasn't his fault and that it was clean when he left, implying it was something I did. I hadn't touched the thing since he left. He said it could be because it wasn't installed right to begin with, but it has worked for over 6 years. He said I had to trust him that it was clean when he left. He never even thought to take responsibility for the job done. My husband took down the clogged section, that clearly hadn't been cleaned at all, cleaned it out and now it works perfectly. I sent pictures of the clogged pipe to Mark and he never responded. Not even to say sorry. The thing is, if he would have taken responsibility and not tried to blame the customer or make the number of excuses he did, I would have waited for him to return to finish the job and would have a left a glowing review."
B W on August 2024
