Get matched with top plumbing installers for a remodel or addition in Glasford, IL

"Called the company (because of the high ratings on Angie's list) to ask if they installed gas pipes for new stoves.(I called the previous evening after 4:30pm. Other companies don't even bother to answer the phone). The gal that answered was extremely pleasant and even kept her word to call me back that evening to let me know when someone would be available for the install. She actually called back within 15 minutes and my husband was able to ask a few questions. The service guy came propmtly the next day at the time he said he would. The installation took a little longer than expected...old house. However, the service guy was pleasant and comfortable to be around and knowledgeable of his profession. I was a little nervous about what I thought the price would be, but it was very reasonable and we will definitely use this company again! We were not disappointed! <br />"

"I called Brad Ogborn and described my problem as well as the troubleshooting I had done to that point. He gave me several tips and techniques to further troubleshoot the problem. I employed his advice and although I refined my understanding of the issue I still couldn't find the problem. I calle dhim again with details of what I attempted. He gave me further instruction. In total he spent roughly 40 minutes talking to me before I requested he come out.  We set a tentative date for him to come out (I didn't think the issue was critical, rather it was bothersome).One evening prior to the set date, he called and said he was in the area and could spend a little time investigating the issue.  When they arrived (Brad and Josh), I showed them the problem area and described what I had done by way of troubleshooting. Within minutes we had zeroed in on the issue but it involved cutting into the wall to get more information. We made a one foot x one foot hole in the wall and were able to see the leak. A quick test confirmed that a drain pipe was leaking at a hidden location. Furthermore we determined that the original plumber either failed to glue the connection properly or perhaps not at all.  In this case,the seeping I saw was from running water in the kitchen sink but not filling and draining. We filled the sink and when we pulled the plug, copious amounts of water actually sprayed from the leak/now known to be a disconnect.  They did not have the tools to repair the leak that evening but said they would be back the next day. We agreed to this and the next morning Josh returned and repaired the issue. I am sure I avoided a lot of work to my finished wall(s) and enerally a bigger mess. It did not occur to me to fill the sink and then empty and I believe it was only because of Brads experience that we avoided this bigger mess.  I really appreciate him giving me the extra troubleshooting advice. They cleaned up the area and gave me further advice on dealing with plumbing issues.add <br />"

"After repairing first job, I asked to check small leak from other faucets. He went out to find parts and spent 40 minutes. Parts were cartridge of faucet(Delta). He charged that too. I asked a similar job to my friend. But I took about an hour(Plumber took 2hr 15 mins)"

"Lots of labor instensive work involved and ALL went great. I would definitely recommend Basio Plumbing to everyone. Owner is Sam Lambasio, 576 S Chambers, Galesburg, IL. 309-342-6010"

"I wasn't present but my boyfriend said Dave is absolutely amazing. He came and took a look to see what we needed, ordered the parts and called and scheduled a time to come and fix our problem. He kept in constant contact with my boyfriend (Great Customer Service). Dave came today and replaced the entire bathtub faucet assembly. Shower now works great! Thanks for your help and hard work Dave <br />"

"I called on Monday morning and talked to Todd. Told him it wasn't an emergency and he had me text him the details so he could schedule a service call. He messaged back on Tuesday evening and we setup a time for Wednesday. (I liked using text messages as it made it very easy to coordinate the timing). His son PJ did the work and was very polite and did an excellent job. The price was fair given the work and I would highly recommend them."

"Well. Apparently whoever plumbed my kitchen remodel was crazy, but he figured it out and got everything working. He told me what was wrong and what he was going to do. He was very neat and professional. Price listed is before the 5% coupon on Angie's list website. I will use him again if needed."

"He spent 2 1/2 hours on the job which included the time it took for him to go and get parts.    The work was done well.  Most plumbers are $75.00 or more per hour so this bill could or should have been $180.00 or more and was only $130.00"

"We can't say enough good things about the quality and service that Randy provided. We had a 1950's home on a slab and re-plumbed the entire house with all new pex and added a tankless water heater. He was always prompt and professional and willing to go the extra mile. We would definitely use Randy again and recommend him. It was refreshing to find an honest contractor. <br />"

"OK, but water was contaminated and no suggestions to improve it"