
Serving Glens Falls, NY and surrounding areas
Approved
In business since 1985
Free estimates
Emergency services offered
"Overall, I highly recommend this company for any job. Josh there removed an inactive bald face hornets' nest on roof which is very difficult to climb. The price was cheaper than a top rated competitor. To me it was quite a story. My whole story about this job is as follows. I had a bald faced hornet's nest from last year (took a while to figure this out, a bee expert told me). I know it's inactive after a season. Basically, this hornet is very fierce and defends its nest bravely (same bee expert told me this too and confirmed it from google search). Normally, I would have no problem taking this inactive nest out of my house without a help, but this is on the roof, about 40 feet high. And to access the roof, for me, I need 32 feet ladder, since the front side access (which need shorter ladder like 16) is 95% covered with solar panel. I had to take this nest out and tried on my own. Tried pressure washer with extension from distance, but didn't work, so I called around. I actually searched for pest control in angie's list. And I called top rated one there and showed the pictures that I have taken (the height is the main issue). It wanted to charge $275 since it is up very high and told me that they can't remove it without marks. For this, they recommended to call pressure washer company. But pressure washer company didn't want to do the job, so I called back the pest control. They said again 275 but when I asked if I can use Angie's list coupon (15% for the first job), they told me that they can't help me, telling me something about solar panel wiring being difficult to handle. So I called next top rated one, which is Absolute Pest Control. I showed them the pictures, and told that you would need 32 ladder. I was told that it's going to be $175. A few days later, one guy showed up and he realized that he can't go up that high and he brought 24 ladder. So he went back and probably talked to others that it's going to need much more effort or longer ladder. Then I got a call that it can do the job for $250. I was fine with it, since I really wanted to get rid of it and still cheaper than the competitor. So, another guy came, and his name is Josh. He's much more fit and nimble. But he brought 24 ladder, so I was like, here we go again. Josh, however, didn't need 32 ladder to go up and is so nimble that, with a small passage (about 4 inches wide) toward to the top of the roof, he went up and did the job perfectly, without any mark. He said he does all the 'crappy' jobs and told me it was bald faced hornets' nest (which I knew) and bald faced hornets penetrates into protective gear (which again I knew), so he was also very knowledgeable on the issue. He was also very friendly to listen what I had to tell him and understand the situation quickly too. I feel good about its management too, although it had some mishap (the rep who got my call and pictures knew the job needed the long ladder, but send someone who doesn't have one), eventually it sends a right person for the job. Two times they visited me, they called me in advance when they would arrive, and a courtesy call to confirm the reservation too. Wish I can post some pictures."





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