Get matched with top plumbing installers for a remodel or addition in Grammer, IN

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Exceeded my expectations. I have had them do major re-pipe job and this was a minor repair compared to above but they arrive on time, are excellent at communications and safety (they send a photo of your repairperson so you know who is coming) very personable, yet get the job done so professionally and efficiently. I will NOT use a different plumbing or HVAC company unless these guys change. Can't say enough good things about them"

"Great! Arrived promptly. Assessed what needed to be done & quoted price. I felt the price was reasonable & hired Greenwell Plumbing to go ahead & repair the leak. They were finished the same day. I definitely would hire the company again & would recommend them to family & friends."

"I initially contacted Cindy on 11/12/2012. I had to leave a message and she called me back in a day or 2. I explained what I wanted and she asked if I wanted it done before Thanksgiving. I advised no, but I would like it done by Christmas. She said Chris would need to stop by and see exactly what I wanted and she would check with him and then let us know when he could come by. Christmas came and went and we did not hear back from them. We went on vacation in January and when we returned we called them again the first of February. Chris and his helper did stop by in the next few days and we determined what type of sink and faucet I wanted. Chris said it should be in stock and he would have Cindy call me about setting up a time for the next week. I didn't hear from them that week and when I called the next week Cindy said they had to order the sink and it would be in in 3 weeks which would be 3/11/13. It finally came in later than estimated and Conrad came to install on 3/23/2013. He pulled my old sink and faucets and was putting plumbing together on new sink when he discovered the sink was defective. They said they would have to reorder and would contact me when they received it. Long story long, the new sink was finally delivered and installed on 4/10/2013. We do realize that the defective sink was not their fault but the whole experience was very frustating. In the end, we were pleased with the product and the installation. Conrad did a very nice job installing and cleaning up.
Overall, customer service and communication were not the best.

"

"Michelle was very helpful in the selection of a piece of granite to use for our bathroom countertop. Since we only needed one countertop, she showed us smaller remnants which were very reasonably priced. We were very happy with the outcome. Our new counter is beautiful."

"Perfect - no problems.  The person came out to install it was very professional and knowledgeable.  Seth Timmons the owner came out to make sure everything was going ok.  I will say that my house had some very old and broken plumbing knobs that Timmons fixed for me at no charge--I appreciated that very much!!!!
"

"We originally were going to use a general contractor for this project.  The scope of the project was much larger than just kitchen cabinets.  Our entire downstairs was redone, including taking out walls and putting in new doors.  We ended up subcontracting out the project ourselves to help save money.  The project went pretty smoothly.  We also used other contractors we got off of Angies list to do hardwood flooring and tile work.  Everything went according to our schedule.  When it came time to install the cabinets, Limpus installed the entire kitchen in 1 day."

"He came and gave me a quote and three times I asked him if there would be any additional charges and every time he told me that would be the complete amount unless he discovered another problem. I agreed to the price. When he came back to perform the work he was 25 minutes late. I was his first customer of the day and he knew I had to make a special trip to an empty house for him to do the job. When he arrives the first thing he does is jump out of the truck and say I did tell you about the $49 trip charge right? I told him no and that I had asked him three times if there were additional charges and all three times he had told me no. His reply was well I am telling you now. I said it seemed a little late now. He did okay on the work but because of the dishonesty on the charges I would take my business elsewhere. He also started to leave the old tank. Luckily I caught him before he left and asked why he wasn't disposing of the old tank. He indicated he had forgotten. It was sitting right next to his truck by the door he had to use to get into the truck."

"From start to finish , it went really well. I wasn't sure how to use my 8x4 closet space to its maximum. Willie came in and his eye for what would work for me was wonderful. His designs were great. The cabinet in dining room turned out perfect too. The installers were great also. Highly recommended."

"I had called Andrew previous to the installation because I wanted to know about the new water heater; how well it was insulated, would it heat  cycle  less often than my 30+ year old heater, thus saving gas and would the pilot be easier to light than the old one, which required literally getting down on the cold, basement floor to light it.  All my concerns were answered  with professionalism and respect.
Andy was a very professional person/plumber/installer. He and I had a pleasant conversation throughout the installation process as I learned more about the process and my new water heater.  We even talked about soldering copper pipes, something I learned about doing many years ago, but which there was no need to do thanks to modern plumbing connections.  Watching Andy, who is a strong young man, haul the old water heater up the 9 steps to my garage and out to the truck where he would carry it away for disposal, made me even more thankful I/we had decided to replace it, it must have weighted close to three hundred pounds!
Andy was very professional and cleaned up any and all mess left after the installation, including wiping up spilled water from the pipes off of the new water heater, The install was estimated to take two hours but from arrival to departure took slightly over 90 minutes.  Very efficient.
"