Get matched with top plumbing installers for a remodel or addition in Greenway, AR

"I knew that I was going to need very good help with this water heater replacement. The old one was 22 years old and had a lot of sediment in it. Also the location was difficult to get to. Jack sheduled the appointment to fit my schedule. Brad and Mickey arrived promptly and tackled the situation. As expected, the drain was clogged and the tank was way too heavy to lift out without draining. When using air pressure failed, they pulled out a shop vac, jerry-rigged a small hose on the end and slowly suck out enough water to allow the tank to be lifted out. They're one of the best crews I've ever had working for me. I have my mechanic, my electrician, and now I have my plumbers. I'll never use anyone else and I highly recommend them."

"They were not prompt. We scheduled an appointment and he showed up a day and 2 hours early. Luckily I was here, so they came and did the job. We just had a personality conflict. I'm sure that his work was just fine but he didn't actually attach it into the hole. He was very expensive. I have had plumbing issues since and I had used a different plumber and I will continue to use them but will never use Royal Flush again."

"Water heater Went great the new one was a little bigger but Micky was able to get it in its spot With no problem it was also an emergency job will use them for all my plumbing matters now"

"Matt and Dallas arrived at our home at the scheduled time, they were very polite and professional. Within twenty minutes they located a leak just outside our home. I was pleasantly surprised they did not try and push additional services on me. In fact, they said it would be a while before they could come out and fix the leak, and they recommended contacting another plumbing service. Overall, I greatly appreciate the service provided by American Leak Detection and I would recommend them."

"It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward."

"We used Bobby and his guys for our plumbing during whole house remodel. They ran lines for our propane stove, grill and fireplace. They were great, very thoughtful about spacing, symmetry and how the fixtures placement looked In the design. Stayed late to insure we were leak free, and always called right back if I needed something. Not the cheapest, but you get what you pay for, right? I would definitely have them back."

"Ordered the flooring 11/11; arrived at store 11/18. Had been verbally promised and quot;installation by Thanksgiving. On 11/18, I happened to go to the store and learned the materials had arrived. I waited another week without a call. On Friday before Thanksgiving, I phoned Lowes and spoke with someone in the installation department. At that point, the installation department was apparently and quot;fulland quot; on their installation schedule and put my installation off until December 3rd. Initially I said ok, but realized I wanted it installed as they promised. I called back and talked to someone in flooring informing them that since they couldn't install as promised I would cancel the order. The person on the phone said would make some calls and get back to me. Within a few minutes, I received a call back stating they could deliver the flooring that afternoon (needed to be inside for 24-48 hours before installation) and install on Monday (before Thanksgiving) which was done. The workmen arrived promptly and did a very nice job. <br /> <br /> By way of update January: The floor installation was beautiful but there are two small patches where the flooring (glue) didn't stick and are 'squeaking.' Early last week I stopped in and talked to someone in flooring who said they'd have installation get in touch with me, and that it would probably be a couple of days....As of this date, no contact. (1/28) I called back today and talked to someone again. After talking to the installation dept. I was told that I would get a call back in an hour or so. It is now 6:51 p.m. and NO RETURN CALL! <br /> <br /> On the whole, I'm not pleased with the level of customer service. I will be installing this type of flooring in two additional rooms sometime in the next year or so. However, given this experience, I will shop for a small local company with better customer service. <br /> <br /> <br /> <br />FOLLOW UP 5/28/2014: Have developed some spots where the glue is not holding to vinyl below. Have called MULTIPLE times to get it fixed. Installer came out a few weeks ago and put glue under one spot. Problem is that it's like getting bubbles out of wallpaper...now there is an adjacent spot that is worse. I can't seem to get Lowes' attention as and quot;this is their busy timeand quot; and they are booked up on installations for awhile. I was told about two weeks ago, by one of the flooring staff at the local store that this problem has apparently been occurring recently with this type of floor/installation (Bruce engineered hardwood over vinyl). She told me that if they couldn't get it fixed, they'd have to replace it. When I spoke to her today and I brought that up, she told me that she thought I had been talking about a vinyl floor. (I hope she didn't get whiplash peddling backwards so fast.) In any case, still waiting for installation dept to get out here and get it handled. The floor is only six months old and I can't imagine what it will be like in a year... Stay tuned... <br /> <br />"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Josh arrived 1/2 hour BEFORE he was scheduled. Awesome! He cleared the line that was clogged and re-seated the toilet for me. He made sure the water would flow and would not backup."

"They did a great job!  They had to go and get the part that was needed, but overall they were very professional, timely, and inexpensive. <br />"