Get matched with top wood shake or composite roofing installers and replacers in Guilford, IN

"Fast work. Great communication up until trying to communicate with project manager. Was told everything would be completed within two days. The roof was done in one which was awesome, but I am still waiting on gutters a week later and won't be given a day/time for them. Just keep being told "early next week" or "tomorrow". Sales portion and inspection went great. Fantastic everything up until the install."

"Excellent. Randy came first thing in the morning and was right on time. He evaluated and took care of the problem quickly and even cleaned the windows while he was on the roof!"

"Fusion Roofing was punctual for both our appointment for an estimate and also for work. Their quote for high quality shingle was by far the best of the four estimates we received. They were also promptly responded to emails and phone calls. There were a few glitches - ensuring contract had selected shingle color, placement of vents, and the gutter guard sub contractor. However, Fusion responded promptly, appropriately, and patiently to each concern. While it would be nice not to have any challenges, the fact that they were so responsive and quickly rectified each concern was reassuring and the reason we would hire again. It would be hard to beat their pricing and customer responsiveness. It was clear that the number one priority was customer satisfaction."

"Tom was extremely responsive, very kind and talked us through the whole process. His crew were very nice and respectful and they worked hard all day long. Weather delays put us a bit behind but the job was done carefully and correctly and looks incredible. No more leaks and it’s like we got a new house! My only disappointment is tiny and that’s that due to the rain our back deck got a bit muddy and was left in this state- it’s only accessible from the inside so I didn’t really expect them to clean it but one of the workers had mentioned wanting to do so but it didn’t happen. This is me nitpicking on the smallest level. I would 100% recommend Tom to do any exterior project and if we ever end up installing skylights he will be our first call."

"All projects were completed with beautiful results. Their masonry division and pavers division both employ professional, seasoned crews who are assigned to the project with experienced foremen. With all of the projects there was meticulous care taken with the work, and they communicated with me about matters that came up along the way. The company was very easy to work with in negotiating the agreement, reviewing details, and getting responses to various questions along the way. There was a small group of stones, intended for capstones on a wall, that were not of the quality of the other stone, and they replaced those for me. Dan (masonry division & company) and Marty (paver division), division managers and senior managers of the company, offer careful review of their respective divisions' work and of the overall projects, and clearly care about their customers. The onsite foremen (John - masonry) and Rob (Pavers) were very careful with the details and the progress of the projects. They brought a lot of positive energy and enthusiasm to the work every day. In one instance a section of the drive wasn't to Rob's liking, and they pulled up that section and redid everything. They were careful to adjust the angles for drainage on the driveway, and were attentive to details that a lesser company might not pay attention to. They will purchase the quality of pavers/stone requested by the customer, and the Unilock pavers I chose to have installed both look beautiful, and appear to be durable also. They were attentive to protecting my home from construction dust, as I had requested, covering windows and doors in the vicinity, and cleaned up well after their work. I had a landscape design created for the overall plan for renovating the exterior of my home, and they comfortably worked with that design in establishing the dimensions of the various paver projects. I thought that the front area and driveway would look very nice as planned but it looks even better than I had hoped. Neighbors, and even the mail carrier have commented upon the awesome work; it is nice when one's neighbors can also enjoy and appreciate the results of a home project. Early in the planning stages I was deciding upon whether I was going to use HiCon's services for this work or another contractor. What tipped the balance was some advice from another contractor I had working at my home, who has had occasion to see HiCon's work over time because of the work that they do; their comment was that they thought I should contract with HiCon because their work is excellent and really holds up over time. Where this other contractor might see a more amateurishly constructed patio start to show signs of wear after a few years, the HiCon structures they have had occasion to see are often there many years later, still in good shape. I couldn't be more pleased with the work."

"We requested a pick up and BAM it was done! Reasonable and professional."

"It went very well, the crew looked very nice clean cut. I must say first impressions mean a lot to me. The estimator was very profesional and well mannered. When the men showed up for work they were timely and efficient. There was no cursing or smoking which was a big plus in my book! The owner told me that all of the workers have been drug tested. Thats a nice thing to know. The work went very well they work hard for two days.  I feel like i got a good value.
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"I fought and fought with my Insurance Company for over a year with no results. I needed a new roof due to hail damage. I found Mr. Brown's company and called. I immediately received a phone call asking how he can help. I told him my situation with the roof and the Insurance he made an appointment with me within 24 hours and he was out to our house and up on the roof (himself) marking it and taking photos. He said there was major hail damage. He sat at my kitchen table while I called my Insurance Company. Once I received a claim adjuster Mr. Brown took over. I never again had to speak to the Insurance Company. I no longer had that stress of fighting for what was rightfully due me. This was not done in one phone call it took several and Mr. Brown was with me every step of the way. He did not stop! He finally got a settlement for me (which I was not able to due for a year) and we made a schedule to have the roof done. He scheduled a date - the date came the crew was there and Mr. Brown was on-site. He started his crew and then would come back and check in. His crew were professional and respectful and did a fantastic job. I had a roof repaired by another company on my first house many years ago and until the day I sold that house I was still picking up roof material out of the shrubs. NOT with this crew. I never found any material anywhere. The roof was installed and done in the time Mr. Brown said it would be and there was nothing for us to clean up. I can not recommend Mr. Brown and P & G Property Solutions enough. If it weren't for Mr. Brown I would have had to pay for my roof or....I may still be fighting to get it replaced. I highly recommend his company. Mr. Brown is a total professional and if he says he is going to do something it is done. There is no follow up on your part. It's done! I like that and you don't find that too much anymore. NOT related to the roof but.....after the wonderful experience I had dealing with Mr. Brown I found out he also installs carpet. You guessed it. He was hired. Again, the quality of work was unbelievable. The crew was professional did a wonderful job and no clean up! Mr. Brown was on site during that job as well. So Yes I give his Company and A+ and I have already proven I will use him whenever the need arises. You won't be sorry hiring him."

"The owner came by inspected my roof front and back. He replaced a couple of the shingles and said everything else was fine. He also advised me of what type of roofing materials to use in the future should I replace more of them in the future. very helpful."

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The saga to get our roof replaced has been a long one filled with headaches with insurance companies and more than a few sleezy "roofers".  However, we found Thomas and Master Craft Restorations and were blown away by his professionalism, the quality of his crew, and the speed of the work they did.  To keep this short - I highly suggest hiring Master Craft, we're going to hire them for more work around the house as well.

The background on our roof is we tried for a couple of years to get the roof replaced by the insurance company.  Since I had previously had a portion of the roof replaced (due to prior owner's shoddy renovation work..) they wouldn't cover the cost of the roof, even though there was enough damage that they should have done so.    However that took about two years to finally go through all the motions.  At that point I was tired of dealing with roofing companies promises that fell through and just hoped the roof would survive the winter.

As soon as the weather warmed up I started asking around for quotes and Thomas and Mastercraft had the best hustle that I saw.  Within a day of talking about the roof he was out taking measures and quickly came back to me with a quote,  I was still waiting for 2 other companies to contact me back and he was already done.  I immediately liked his professionalism and his understanding and since I had estimates done for a couple of years now (ranging from 6,500 (someone who had terrible reviews..)  to 18,000+! ) I knew his price wasn't the cheapest but was more than fair for a good contractor.   We quickly signed the contract, and as we had terrible rain the rest of the week, just kept hoping that an old roof wouldn't become a broken roof before his crew came.

Within a week (and after a week of really terrible rain) at the first sign of decent weather his crew showed up.  They were there about a half hour earlier than we expected and I'm not sure they ever take any breaks.  They worked from morning until it was night and came back the next day for another round.   I'm sure they took breaks, but for the life of me I couldn't say when they did.

They were really fast, kept the yard clean as they worked, and thoroughly swept the ground with a big magnet.   They had only a few shingles left over that we kept for future roof work and a small amount of felt.   There were a few spots where they had to do a bit more work than expected but they didn't make a fuss about it and just completed it as swiftly as they did everything else.

Thomas stopped by frequently to make sure we were happy and to check on the progress of the roof.  Genesis, who I think was the crew chief, was excellent at the end during the roof walk around.   She made sure that we checked on the Direct TV antenna and after we discovered it wasn't picking up the signal told us that if DirectTV gave us problems she would be happy to come back out and try to fix it herself.

The only real "problem" we had is that Thomas was so fast the HELOC hasn't finished processing yet!  As soon as the bank finishes taking their time we'll be hiring Thomas and Master Craft for more jobs on the house.

When I look for people to work with, I look to build long relationships, and Thomas and Master Craft are now first place on my list and someone I've recommended to a couple of friends already.   If you've made your way through this entire review,  I highly recommend Thomas and Master Craft,  I'm glad to have the roof saga complete and the house looks better than ever.














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