
Serving Gunpowder, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2004
Free estimates
Emergency services offered
"Went fine. He installed plywood flooring in attic. Responsive and called when running late."





+22


Serving Gunpowder, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2004
Free estimates
Emergency services offered
"Went fine. He installed plywood flooring in attic. Responsive and called when running late."





+22

Serving Gunpowder, MD and surrounding areas
Approved
Super Service Award Winner
In business since 2005
Free estimates
Warranties offered
"Steve arrived on time from Pennsylvania, even though the weather was very foggy that day. He analyzed the work to be done and I said the closest store for parts was Home Depot. I explained that Lowes installed the door in 2004. I took a picture and went to them first for repairs but they said they don't repair doors. However, they recommended Angie's List for a handy man and to use treated wood or PVC material for door framing. Steve returned with a door frame kit. He said the material was wood but seemed unsure if it was treated. He repaired the frame which took 4 and 1/4 hours and he allowed me to use a $25 coupon. The caulk had to dry before we could close the door. When dry, I tried to close and lock it with a key using my body weight to push hard but it would not close. I opened the main garage door and was able to pull hard and lock it from the inside. I called and he came back the next day. I was unsure if I was being charged $124 per hour for him to fix it correctly and I was honestly afraid to ask. He didn't say but either way I knew it had to be done. After two hours I told him I had to get back to work. I asked how long would he be? He told me he wanted to make sure it was done right and to my satisfaction. I told him to call me if he needed me and left him to finish. He already had my credit card info if needed and I asked my tenant to try the key in the lock when he was done. I came back on my lunchbreak a couple hours later. The frame was fixed, he cleaned up the area and he was gone. My tenant said the key worked great and there was no other charge."





+84

Serving Gunpowder, MD and surrounding areas
Approved
In business since 1996
Free estimates
Warranties offered
"This was an awesome experience. Jeff gave me a great price and kept me informed throughout the process. I couldn’t be happier with the finished product or with the service I received. Absolutely a 10/10."





+6
Serving Gunpowder, MD and surrounding areas
Approved
In business since 1999
Free estimates
Warranties offered
"Installed wood flooring. Great job at a reasonable price."





+5
Serving Gunpowder, MD and surrounding areas
Approved
In business since 2013
Free estimates
Offers commercial services
Almack Construction Corporation is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business. Please give us a call today!

Serving Gunpowder, MD and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"It was easy making an appointment. The office staff was helpful and I had a choice of days and times. Appointments are set for a 2-hour window and the technician called one-half hour before arriving.
Part of the work was covered by a local online coupon and part was a repair. The technician, David, was excellent. He was knowledgeable and competent at the job and was a pleasure to work with. I didn't know how he would solve the problem of the bracket, which was installed by another company. The replacement looks like it will last as longer than my house lol. The price charged was reasonable, and the work was done quickly and clean-up was perfect.
Needless to say, I will use ABC for any garage door work in the future.
"





+14

Serving Gunpowder, MD and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"The initial estimate in August 2015 went very well. We were very pleased with the quality we were getting and the quoted price. The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating. We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message. Once they understood the mistake, they immediately rectified by making time for us as planned.
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm. Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark. They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate. We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window. The next morning, we completed the clean up ourselves outside. We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark. We communicated that to the company in writing and by phone. We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it. After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and professional. I just wish these interactions were followed up by action. Our issue remains unresolved more than five months after installation.
"



Serving Gunpowder, MD and surrounding areas
In business since 1986
Free estimates
Emergency services offered
"American Home Contractors did an amazing job on 2 projects in my home that not only make the house beautiful, but also will save me money in the long run. James did a great job of providing me with the necessary options and information to make an informed decision about my purchase of new windows and new door. He was very communicative and professional, providing a detailed estimate...which other companies I received quotes from for the same project failed to do. I knew exactly what I would be getting and exactly how much each part of the project would cost. I had such a great sales experience with James, I decided to have them replace my gutters as well. The work was done quickly and looks fantastic. I'm very pleased. When it came time to replace my windows and door, both James (sales) and David (installer) called me to let me know my parts arrived and scheduled a convenient time to complete the project. David's team came in early and worked extremely efficiently to complete the project in a matter of hours. They were very clean to the point you would not have known there was work being performed on my home just a matter of hours previously. I will continue to recommend this company to anyone who asks."





+509

Serving Gunpowder, MD and surrounding areas
In business since 2001
Emergency services offered
Credit card accepted
"Elite responded promptly to my Angie's List post, and sent out a technician the same day. John, the technician, provided a thorough analysis of what was wrong with my door, and gave me three repair options to choose from. The other 2 companies to give me bids only spoke of the immediate problem with the door, not taking into account that the system operating it was over 20 years old. Had I chosen either of them, my door would have been operational, but because of its age, would no doubt be in need of additional service a few years down the road. While Elite's bid was the highest, I feel confident that I made the best choice in hiring them to repair my garage door. Not only was John professional, polite, and punctual, he very patiently explained the purpose and function of all the new hardware he installed, as well as how to keep the garage door opening and closing smoothly for years to come. And Elite's 10-year warranty was also a key selling point. All in all, I would highly recommend this company to anyone in need of this type of service. And I commend Elite for hiring quality employees like John. I couldn't be happier with the work he did."





+3
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