Get matched with top roofing installation & roof repairers in Hagerstown, MD

"Initially,contractor presented himself as respectful and trustworthy and assuring me of wanting to know "exactly what u are getting" when referring to windows and building materials. Major break in communication once contract was signed...as well as ethics. Materials were ordered(customer never notified) and delivered to job site.Materials were never checked for accuracy as contractor was not there when they were delivered.ENTIRE job delivery of materials was left in soaking rains,uncovered,untarped until homeowner got home from work later that day.Contractor was called and didnt seem to care.Was questioned on damage to boards left in rain and that they shouldnt be used on roof.He used them anyway.Interior damage was done in multiple areas ( walls and ceiling) that were not part of remodel contract.Contractor became very defensive when asked to fix.Slamming doors..Allowed house door to be open as they went to lunch.Never closed. Ordered wrong size windows and installed without homeowners ok.Never asked. Cut drywall in major miscalculations and filled in with spackle.Lines up multiple projects both professional and personal life then becomes overwhelmed and agitated with paying customer who wants their home project completed per contract. Was given extensive courtesy as well as time to complete. Did not use plastic or any covering to keep project dust from entering other rooms.Attempted to use homeowners shop vac for job clean up instead of the shop vac used for job site clean up. Will never refer this contractor to anyone that wants quality or someone who is trustworthy."

"I'm a relatively new homeowner, so after a storm damaged my roof, I had no idea how to get my roof repaired or how to navigate the home insurance claim nightmare. I was so grateful when my friend's husband (who is a contractor specializing in home insurance jobs) recommended I call a company local to me called American Custom Contractors. My friend's husband told me he had worked with the company previously and knew that the company had good people, does good work, and is trustworthy. I'm happy to say that he was 100% right. Initially, my home insurance company only wanted to pay to replace a few shingles on my roof, but American Custom Contractors advocated on my behalf, and we were able to get the home insurance to replace my whole roof! There was months of back and forth with the home insurance company, but American Custom Contractors really allayed my anxiety during this whole process. In fact, everyone I met and spoke to at the company knew exactly what they were doing and were polite and professional. I felt like I was in good hands during the entire process. I'm happy to say my roof is now brand new and beautiful. I highly recommend American Custom Contractors for their superb customer service and high quality work."

"As an owner of a home in the historic district, I was looking for a contractor that was not only known for excellent renovations but one who understood the often challenging aspects of renovating older homes. My list of external renovations was extensive and some items were very specific but Town and Country Painting & Construction worked with me through the renovation process and met all my expectations and more! Their highly skilled team not only completed the work with excellent workmanship but their integrity and respect with the renovations on my home was as if they were renovating their own home. I am so very thankful to Craig Robinson and his team at Town and Country Painting & Construction for their amazing work and their kindness throughout the renovation process. My home looks amazing and I would highly recommend Town and Country Painting & Construction for all your renovation needs."