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"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"Bill and his team did a variety of home repair and improvement projects on my 40+ year home Fall 2024. We a couple months. These included: repairs : replacement of wood sub flooring/framing in basement ceiling/upstairs, covering outside side door concrete steps on slate,and cresting a new sidewalk to lead up to it, cleaning front of house stonework and putting protectant on it, building new short frame and drywall in order to replace old closet doors, dry walling and painting interior room and more. What impressed me most were the professionalism and expertise of Bill and his team in every way. Quotes were detailed, and multiple options were provided when needed. I was kept informed of daily schedules and progress, the contractors were skilled, meticulous and excellent with prep and cleanup. Personally, they were conscientious, diligent and trustworthy, as well as patient, friendly and kind, including with very curious twin five year olds there several afternoons a week. "

"Pete did a great job and provided exactly the service he stated in his contract. We should have discussed the timing of the job up front. Pete worked hard to accommodate our schedule which we really appreciated."

"They put a roof on my house which immediately leaked and had several areas of poor workmanship. It was brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make On Call your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry John, you had your chance. This is not the end. This is the beginning."

"5 doors replaced. 1 damaged door frame taken down and replaced. One of many projects he had worked on for my family "

"Because of my current dicey health condition, I was fvorced to casncel this project. Will be in touch to re-schedule when my situation clears up."

"I had contacted Chimney Cricket and passed them on to my Parents to have work done on their house in Oct. 2016. I am writing as I have just purchased the neighboring property and have had an opportunity to review the documents my father has and to inspect the "work" that was done. Initially Chimney Cricket was very responsive and prompt. A proposal for the stabilization and repair of the shared chimney, stucco restoration and the installation of a chase cover was signed nov. 2016 and a deposit made. As the work was being completed the technician collapsed a section of the Chimney into the flue. rather than remove the debris and remaining section of the chimney, the technician pushed the rest of the debris into the flue and continued the stucco flex application and chase cap. My father was not pleased with this development and expressed that at the time. in January 2017, my father was able to go up to the roof and inspect the stucco flex application and "repairs" to stabilize the chimney. at that time the stucco flex was observed to be inconsistently applied, inconsistent application, use of stucco flex to "repair" gaps that were part of the contract for repair. Cracks in the stucco flex were observed throughout and the chase cap was only partially secured. Chimney Cricket was contacted and they replied that it would be repaired in the spring of 2017. in June 2017 my father was called by a technician stating that they would be at the house in 10-15 min. the visit was declined as my father was at work. It was requested that 24-36 hour notice of visit be provided so that he could be on premises to observe the work being done. the technician hung up on him. Chimney Cricket was again contacted via email in Aug 2018. there was no reply. They were contacted in sept 2018 and again there has been no reply. I have since taking ownership of the neighboring property at my own expense, removed the debris that was thrown into both my parents inactive flue and the neighboring flue. It was also necessary to cut a whole in the chase cover in order to vent the ACTIVE FLUE from neighboring property. The previous owner had certified that it was not an active flue, I am VERY surprised that the technician did not visually verify that claim seeing as he could have KILLED THEM AND THEIR NEIGHBORS, my parents."

"Jacob was outstanding. Professional, straightforward, and thorough. Will be recommending him and working with him again in the future."

"These guys were great. No hardcore sales pitch. Mike came out twice sampled the windows and explained the process. Professional installers were courteous, and clean. More important, knew their craft. Put all window treatments back in place. Later on, we did have an issue with one window (not quality) and the owner came out personally to remedy the fix."

"I am THRILLED with my new doors!!! I have a very old home and my new front doors were a custom build, but they fit and look terrific. I also had a new exterior door and two storm doors installed. The team was professional and did an awesome job with the installation. They treated my home as if it was their own and cleaned up as they went. I could not have been happier with the job."