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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"The crew was on time very polite and cleaned up after the end of the day."

"In November 2024, I signed a contract for bathroom work to replace the tub, shower walls, fixtures, install a glass piece and floor. Where upon I gave a 1/3 deposit. The contract stated that work was to begin on January 6,2025. It did not start till February 19th, but was not notified till I called to confirm the start the date was on schedule. I gave another 1/3 payment when work started on the 19th. Work was completed except for the glass piece where upon I gave a final payment of 1/3, minus $500 for glass and rod installation, and finish trim around shower walls. After inspection of the job, I found it to be very unsatisfactory, plus several damages to my walls, woodwork and stains on carpets. I made several attempts from February-May to contact Bath Flip to get work completed and got no response. The glass piece was finally installed in April. So here it is 6 months later, and my bathroom work is still not completed. I have spent hours cleaning and patching walls. "

"These guys are the BEST! They respond when you call and are very reasonable. Great work, caring and dependable. They do just about anything you need to have done. Canâ t say enough about them!"

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"Danny was very and found a way to fix all the issues I had as quickly as he could and the storm windows have been working perfectly now."

"The project, rebuilding our second floor bathroom, went well from start to finish. Steps were taken every day to prevent dust and dirt from getting around our house. When they were demolishing walls, they bagged all wallboard and other materials as they were carried it out, to prevent the spread of dust and dirt throughout the house. The owner is extremely knowledgeable in all the trades and worked to achieve perfection in every aspect of the project. He checked with us when he had any questions about the products or materials we had chosen. He discussed tile patterns with us and spent significant time sorting and arranging the 24 square tiles to achieve the most pleasing arrangements possible. He made sure all the finishing details were completed. The project went smoothly from start to finish. We appreciate all his planning and effort. We Love Our New Bathroom"