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Find Carpets or rugs clean offsite pros in Hattiesburg

Avatar for K&M CLEANING SERVICES
K&M CLEANING SERVICES
4.6(
42
)

Serving Hattiesburg, MS and surrounding areas

In business since 2000

Free estimates

Credit card accepted

"They never showed up & told me later (the next day) they had a flat (okkk) but no one called me & if so DID NOT leave message! My husband & I were home ALL day waiting for something to happen- nothing did. She (Molly) said all 3 of their phones stopped working! (Really - ALL 3). But...according to Molly (she told Jenny) she had called us plus texted us! Did not happen. The number for us she did have was our land line - no way you can text to a land line!! Then Jenny got in on it, said she had been trying to call - again my husband and I were both home.....no calls (except for the normal “robo” calls we get daily). She did leave a message but spoke SO fast I could not understand the return number. Honestly. So this turned into an argument on the site (not ugly). She said/I said, etc. Needless to say, there will be no house cleaning done by them. I NEVER LIED TO THEM ABOUT THE PHONE CALLS (OR LACK THEREOF) AT ANY TIME. TOO BAD THIS SMALL INCIDENT TURNED INTO SUCH A MESS."
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+23

Recommended by92%of homeowners
Avatar for Rapid Maids
Rapid Maids
3.2(
45
)

Serving Hattiesburg, MS and surrounding areas

In business since 2009

Free estimates

Emergency services offered

"The owner was friendly and easy to work with. She went out of her way to put us into the schedule within a few days and at a time that was convenient for us. Unfortunately, the two-person team that was sent to do the job seemed inexperienced. They did a general wipe-down of the house when we were expecting a deep cleaning. The carpet cleaning consisted of a steam cleaning. There was no pre-treatment or any other "extra" attempt to treat heavily soiled areas of the carpets. Cleaning the linoleum involved going over it once with a Swifty-sweeper type device. When I expressed my disappointment about the state of the linoleum to the owner, she said there was an extra charge for cleaning the linoleum and offered to return to do it the next week. The owner came to check on the crew because the job was taking longer than she expected, but she did not walk through the house to check their work. After the crew left, I had to call the owner and have her send them back because I happened to check the oven (the only appliance) and found that it had not been cleaned at all. They then spent 20 to 30 minutes on the oven, but left it far from clean, saying they had scrubbed but could not remove the baked on crud. Overall, the work was generally sloppy and lacked attention to detail. For example, several of the kitchen cabinets were obviously not wiped out, as had been promised, since I had to wipe out spilled food before I could unpack.  I would not hire this company again to do a deep cleaning or a carpet cleaning. The company or other cleaners working for the company may be OK for light cleaning in a house that is not very dirty, but we cannot recommend them for even that based on our experience.
"
Recommended by59%of homeowners
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The Hattiesburg, MS homeowners’ guide to carpets or rugs clean offsites

From average costs to expert advice, get all the answers you need to get your job done.

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