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"The wood that OnCenter used for my Pergola was defective and they refuse to stand behind their warranty. They tell me that If Menards will not warranty their wood, then how can they. I think it is terrible that I paid $6400 to have a nice pergola on my back patio and I am left with cracked, defective wood. I was told that OnCenter would only replace a portion of the pergola (they could not deny how bad this wood was; but they refuse to replace the entire thing. It is the entire pergola that has the same wood and all of that wood is cracking badly. It will not do me any good to have half of the pergola replaced, only to have the other half keep cracking and be a different color. I tried to explain this to Sam Cox, owner of OnCenter, and he told me that; he cannot control how wood ages; For the money I paid, I really think I should enjoy my pergola and be able to look at it and have my visitors look at it without being ashamed of how unsightly it is. I have a nice house and wanted a nice pergola. I feel I will now need legal representation and have to reach out to Menards corporate office myself. I will have to do the fight that OnCenter should be doing. Terrible"

"Hg"

"Seth Rogers is an artist, much more than a woodworker. He came to our house in the midst of a blackout(yes, we were ground zero for the latest St. Louis tornadoes). No power at our house was unable to deter Seth from getting the job done. He arrived promptly, even with the traffic woes, and fired up his pappy’s generator and got going. We feel so lucky to have found an artist who will uphold the age and design of our home. So much so, that we have already hired Seth for another job. I believe you will be exceedingly happy with the decision to hire this dedicated artist.—-Matthew Mayhall"

"I had a horrible experience with Maris Home Improvements. I don't recommend them. You are better off going with Window World!"

"Loved the French door solution and it looks great. Very professional and always great at communicating and following up. Would hire them again for another project. Appreciated the proactive approach and great to work with."

"Justin proved to be reliable, courteous, and reasonably priced. My project was completed in a timely manner. I have already scheduled Justin for my next project."

"Great. Attentive to detail. Have hired multiple times and will hire again."

"Tyler is very professional and friendly. I needed some extra hands moving and getting tvs and furniture mounted and moved and secured. I explained what I needed once and he ran with it. Inviting a stranger into your home can be anxiety inducing but Tyler has a very calming energy and eased those fears immediately. Even the dogs loved him. He also went the extra step to hide the wires which I super appreciated. Would definitely hire again!"

"Railing and post are sturdier than before. Would have liked to have seen a cleaner finish on the railing board on the ends. Mike also went the extra mile and fixed mortar in my front porch bricks. Very knowledgeable and knows what to do."