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"He was good!"

"In 2017, we hired Vinny from Direct Call for home exterior work including building a stone patio. They finished our stone patio in late December 2017. Next year, in 2018, as the weather warmed up and we were excited to use our new patio, we noticed that they had done a very poor job. As can be seen in the photos, the patio wall and columns have shifted away from the patio and are continuing to shift further and further apart. We have been contacting Vinny for almost a year now to get the problem fixed. He told us twice, on different occasions, that he would come to fix the patio in a couple of weeks- but never showed up. Now, he no longer responds to our calls or replies to our text messages despite the 5-year warranty on the masonry work that he provided (at our request) at the time of final payment. Their work began falling apart within a few months of completion. The condition of our patio is continuing to deteriorate; the columns are no longer standing upright, but have come to an incline and are ready to fall any day creating a dangerous situation. Vinny does not do quality work or honor his warranty. Our next step will be filing a complaint with the New Jersey Division of Consumer Affairs and the Better Business Bureau. We will also be talking to a lawyer for legal proceedings."

"I selected SECI Construction from a list of 3 provided by Angi's List. It was the last contractor that I interviewed, on April 15, 2025. Although the estimates from contractors #1 and #3 were close, I chose SECI Construction, contractor #3. Contractor #2 was too low, I thought, and didn't give me a comfortable feeling. All contractors inspected the attic, but only the SECI rep, who was also the supervisor of the job, went on the roof and did a thorough inspection. We spent about 3 hours going over the details of the project, after which he gave me a price of $10,000 for the complete job, which would include up to 192 sq ft of plywood to replace any damaged wood. I charged $3000 on my credit card as a down payment. The crew chief arrived on Tuesday, Aprill 22, 2025, at about 7:00 am, while the rest of the work crew arrived by 7:30 am. They placed tarps around most the house to protect the shrubbery from falling debris. The project supervisor arrived later. The asphalt shingles and vapor barrier had been removed down the wood by about 12:30 pm. It was then that the project supervisor came to tell me that some of the existing wood, which is 3/4" tongue and groove, was starting to come up at the joints, and would splinter if more nails were put into it. Walking on it, he said, it did not feel very secure. At no time during our original 3-hour discussion did he mention this possibility, given the age of the home, nor did he give me any indication that he suspected this during his inspection while on the roof or in the attic. He offered 2 solutions: the first was to tear off all of the existing wood, down to the rafters, and replace it with plywood. This would be the more expensive of the two, and he didn't think all of the work would be completed that day. The second was to make any necessary repairs to the existing wood, then cover the whole roof with plywood. He said that, should I decide to install the new asphalt shingles on top of the existing wood, chances were that I would need a new roof much sooner than if I followed one of his solutions. My impression of the roof from ground level was that it looked sound, especially since it had not been leaking. Even when I examined sections of the old wood after his crew began making repairs, I didn't see anything that couldn't continue to be used. I felt coerced into going along with his second solution, which I finally agreed to. The additional work amounted to about $8800, even with some discounts, as well as masonry and flashing work, which he said he did at no additional cost. This additional work also included a surcharge for using my credit card, only making matters worse. When I called the office to complain, a salesperson told me that he would only be able to give me a 10% discount, which, he said, the project supervisor had already done. When I asked who was above him, I was told it was the owner. When I asked to speak to the owner, the salesperson told me that he would relay my story to the owner, and that the owner would speak to the supervisor. The supervisor told me the next day that the owner was upset with him for giving me the discounts he gave me. The crew was totally professional, working together as a team that obviously knew what they were doing. I have nothing but praise for them and their crew chief, who worked right alongside them."

"Excellent time-management, customer service, suggested design fit perfectly. Organized, respectful, skilled team. Cleared and cleaned the site. WELL PLEASED"

"On time work , great professional Over and above expectations, will recommend them for any home improvement work , very reliable with the best price anyone gave me."

"They did a number of repairs to my roof to protect it from leaking. Replacing attic air vents, vent pipe bibs and broken shingles. Very hard working crew. I am very comfortable recommending them for roofing. Thank You"

"While everything with the job went well, a few hours later I get home from work, and my fiance and I notice that after letting our dog out, he slit his paw on cut sheet metal that was thrown off the roof of our house into our backyard. We have blood all over our backyard, deck, and inside our house. Given this we rushed him to the vet to get treated. In the meantime, I call the company and tell him what happened as I was very upset and wanted him to know that their negligence resulted in my dog?s injury. He begins to argue with me stating that there was ?so much dog poop? in the backyard and that?s why they couldn?t clean up properly. I reminded him that we just had 6 inches of snow and it just started to melt. After a very tense back and forth, he calls me a slur and then hangs up the phone. In all my years of working with contractors, I have NEVER in my life had this experience before, nor have I ever been called a slur by a business owner. It is absolutely disgraceful. "

"We hired New -Gen Construction to restore and paint our deck. Robert and his crew are really easy to work with, they are very professional and friendly. We are really happy with the results and the quality of the job Robert and the guys provided. Overall an excellent experience.Would not hesitate to hire them again."

"They are so respectful and nice people. Love the job they have done. Angelo is a very professional guy. They clean everything before they left."

"Project was done on time, good value,friendly workers."