Get matched with top doors (exterior) installers and replacers in Holden, MO

"No pressure to replace all windows at once."

"I hired this crew to replace some windows in my house that were dated and had some damage. Dan and his team were very mindful as they removed and replaced the old windows not to make a mess or damage anything on the property. I was grateful for this since I have 2 dogs, it's nice not having to worry about a bunch of broken glass from a careless crew. They replaced 5 windows and replaced the siding on the house in those areas. The windows look great inside and out and haven't had any problems with leakage or standing water on the sill. 10/10 would hire again!"

"Loy replaced a backdoor in our older home. He worked long and hard to make sure the doors were squarely hung, opened and closed smoothly and fit perfectly. He finished the job in one day. He was very pleasant to work with, and I would hire him again."

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n \n

"They were not able to fill our door space, and wanted us to make too many compromises"

"Randy returned my phone call with in an hour. He showed up when he said he would. and determined I needed a new sump pump. He drove to Home Depot and picked a new one up, came back and installed it. I couldn't have ask for better service. I would highly recommend this gentleman."

Quality and detail orientated 3rd generation commercial and residential construction professional, with over 25 years of knowledge & experience in all aspects of construction and repair.

"I wish I could give this company a better rating but I cannot do so in good conscience. The quality of the windows and installation is very good. The price was fantastic. The crew cleaned up after themselves.
  I was not told until AFTER I had made the down payment on the windows that the company was scheduled at least 6 weeks out for installation. The explanation for the delay, which is that we were having an exceptionally wet summer, and they could not install in the rain was valid, it just would have been nice to be advised of the anticipated wait time in advance of the purchase.
  The install actually happened 11 weeks after the initial payment was made. While circumstances beyond the company's control, like weather, are understandable, lack of communication is not. When I followed up to find out an approximate time for installation, there were long delays in response from Morningstar.
  The first two times I got a slow and dismissive answer regarding my questions about an approximate install date, I accepted the response given by Melissa, which was that the rain had pushed their schedule further back, and that additionally, their Angie's List offer had resulted in a great deal of work. When the delays continued, it became clear that in addition to being a professional salesperson, Melissa is a professional excuse maker.
  If your company gets behind due to high volume or other circumstances; the professional response is to hire more help if necessary to catch up. Clearly this is not a strategy this company employs. When I finally got an anticipated install date, first, the company from which Morningstar gets the windows allegedly did not have my order ready, which resulted in another delay. Really, I placed my order in June and the windows weren't ready in August? I believed it at first, but upon more reflection this seems highly unlikely. So we rescheduled.
  We were first told to expect the installers at 8am. We were only advised of a time when we asked, an approximate time was not offered. Then we were told that we could expect the installers at around 10am. The installers didn't arrive until around 2pm. When we inquired where they install crew was at around 11am, Melissa responded that they were on their way, that they just had to get tools from another work site. When I complained to Melissa of the delay after the install, she showed me pics of the "tools" the crew had to retrieve prior to coming to my home. The "tools" included enormous scaffolding. If she knew they had to break down something so involved, which she clearly did know, she could have told me so that I could better plan my day, but clearly she chose to keep me in the dark. Additionally, mortar had to be added into a front window as a gap was left due to the difference in thickness of our previous window and the new window. We asked that the mortar be added before it rained again because rain could get behind the brick facade and cause damage to our home. Melissa said she would have someone add the mortar right away. Several days later and after two rains, someone came back and added the mortar.
  Let me summarize by saying we are happy with the quality of the windows and installation. The crew was courteous. However, due to the lack of honest communication I would not work with this company again. Also, after the install I did some math and it became clear that the price I paid divided by the number of people on the crew working, the number of hours worked, cost of actual windows, and profit and overhead for Morningstar's owners; it was clear that there was not much money to go around. In the future I would gladly pay more for better service, which is my disposition in most purchases. I was also disappointed that the failure in communication set by ownership has trickled down to the crew. The crew abruptly left after working the last day of install without telling us they were leaving. Too bad for them because we had prepared a decent sized cash tip that they missed out on. I emphasize the challenges with this company are clearly at the owner/management level and not with the crew. I cannot recommend working with this company."

"I said it all above"

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JD and his crew were fantastic! The estimate was competitive with other bidders and we felt the value of their services was very high. We had extensive wood rot damage around most of the windows in our house. JD and his crew were very detailed and careful as they removed the old windows, repaired the wood rot, and installed the new windows. The locations that were leaking before the window installation are leaking no more. Wood Rot Solutions also repaired rot on the exterior of our house, including trim and siding. Everything was caulked well and it was easy for the painters once they arrive. (Note: painting was not part of Wood Rot Solutions scope.) JD and his crew were very professional. They kept the interior of the house clean and even worked around our child's naptimes. We are VERY happy with our new windows.

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