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"It was an interesting experience.  First of all, everyone was really friendly and easy to work with.  Ben originally came out and walk through our stucco repairs.  We wanted the top of a stucco wall repaired along with various other stucco repairs.  Additionally, we had some questions about roofing issues and possible painting the house.  We also wanted to have some lose soffits re-attached while they were doing other work in the area.  Ben did a great job of showing me warning signs of things to look for so I know what to keep an eye on in the future.
Our house has a concrete tile roof that is dangerous to walk on in terms of safety and potential damage to the tiles.  Our home is also very tall - 3.5 stories off the ground Ben did a great job of assuring us that the workers could access the areas around the house without stepping on the tiles by using scaffolding.  Since the estimates were for a substantial amount of money, over $10,000 to do the work, we assumed the cost was due to setting up scaffolding as Ben said he spoke several times with the owner, Scott, to make sure they could get to the work areas, especially, the top of the structure.  There is an additional charge of moving tiles which I was okay with as they are really dangerous to walk on and wanted them to have a safe area to work so they could focus on doing a good job and not falling off the roof.
it started great.  Hector came out on a Saturday morning and started prepping the areas for repair.  He did a great job matching the stucco and texture.  However, Ben said they would build up the top of the wall so that water would flow off of it better, but Hector only scrapped the top and applied the new topping - which looks good, but did not contain a more noticeable slope.  Hector had missed a couple of spots to touch up, but quickly fixed them when I pointed them out to him.
Then Hector proceeded to start caulking the windows.  However, many areas were difficult to get to and he indicated that he would have to walk on the tiles, which we wanted to avoid because Metro states in their contract that they are not responsible for any broken roof tiles and are tiles are no longer being made.  Additionally, he was really nervous about him trying to get on the roof and told us several times he was just a 'stucco' person.  Hector decided it wasn't worth the risk without the proper ladder and left for the day.  I was relieved that he decided not to get on the roof and it gave us time to talk to Ben and Brady.
Hector did caulk a couple of the windows that he could safely reach using a Dow Corning silicone caulk.  The contract specifically called for using Lexel caulk because it was superior to silicone.  When I mentioned the issue with the roof and caulk, Brady came out the next morning and we worked through the issues.  Brady assured my that the silicone was rated higher than the Lexel; however, the do have different qualitys.
We spoke with Brady about building scaffolding and he assured us that we didn't need it and they could walk on the tile in a special way as to not break it.  Brady ended up coming out to speak with us directly.  We ended up removing some of the work like the painting and some roof work because we were uncomfortable that they were not going to use scaffolding.  Brady was great about modifying the contract.  Brady also said Ben was new and was learning about some of the building issues we had questions about so some of the work probably wasn't needed anyway.
Hector came out again with a ladder that could reach the higher levels and finished caulking with Lexel.  Additionally, he was able to re-attach some of the problem soffits.  He didn't finish everything and would need to return the next day.
Hector arrived to install the remaining kick outs late in the afternoon.  We ended up helping him by holding the ladder, hauling supplies to top levels of the house and holding flashlights while he worked into the evening.
Hector did a really good job with matching the color and finish of the stucco.  He really knows his stucco.
Overall, it was a mixed bag.  Everyone was friendly and easy to deal with and responsive to all our questions.  They were gracious in letting us modify the contract.  The quality of the stucco work was really good.  If they would have built the scaffolding to access the work areas, I think we would have been really happy and had all the original work done and our rating would reflect that.
The price seemed steep, but the other estimates we had were in-line with Metro's estimate so I rated it Fair.   While Ben assured us that they could reach the areas with scaffolding, Brady said they wouldn't need it but would not cover damaged tiles if they broke them.  The scaffolding access was one of the reasons we went with them so I rated the professionalism as Fair .  Punctuality was Fair because of the evening visit and missed day.  However, we are very flexible with our schedule so we worked around their schedule and it didn't bother us that much.
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"The provider requested OK from Choice Warranty and he was denied. It rained last night and rain came into my home. It could have been avoided if Choice had just approved what I requested. Now, the damage will be greater than necessary. I blame Choice home warranty for my home damage. Now it will cost mote than a simple tarp could have prevented until I could get money to repair roof. The provider was great and tried his best to get something done to my roof but Choice Warranty was horrible and no help. They get a "zero" from me"

"What a fabulous experience it was working with Mark and his team. Mark (the owner) responded within hours of my email inquiry as to his availability. Returned a competitive quote for materials and labor to prep, power-wash, and spray linseed oil on 4 wood buildings/structures on a large property in Del Norte. Communication was over the top! He sent daily progress pictures and was always available when I reached out. Mark ended up doing another project on the property as well. He replaced/rebuilt from scratch, a 50+ ft walkway that was in between 2 structures. Looks AMAZING! He also removed a wasp nest on one of the structures that was the size of a basketball! I am so grateful to have found Mark and Peak Pro Painters and plan on using them for upkeep on all the work they completed on the property. Thanks Mark!!"

"This did not apply because my request for service was not coverage. It was a Viking refrigerator/freezer"

Welcome to K and W Siding and Construction! With over 30 years experience, we take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

We provide residential and commercial solar power options, and provide support services for industry partner companies. We offer no cost consultations and $0 down financing. Please contact our office for a consultation at (931)922-8258.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

V/J Construction has been providing the highest quality of craftmanship in the industry. Our reputation is built upon our friendly service and our customer first menatality.

At Nail'D Em Roofing and Construction, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

DSA Construction, LLC, has been serving the Valley community with over 25 years of experience and with affordable rates and an excellent attention to detail. References are available and we pride ourselves on working around your schedule and respecting your privacy and property. We thank you in advance for allowing us to give your home or business the attention it deserves.