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Avatar for LOWE'S Air Duct Cleaning Inc. -- Unlimited Vents
LOWE'S Air Duct Cleaning Inc. -- Unlimited Vents
4.6(
159
)

Serving Hopkins-park, IL and surrounding areas

Approved

In business since 1996

Free estimates

Emergency services offered

"Hired to clean my dryer vent. I will say the tech who showed up was very nice and he even took his shoes off when he came in. He cleaned my vent from the outside in (which I thought was strange) because I was told he would do this**the technician will disconnect the vent from the dryer machine itself , and then from the inside-out he will clean the vent from lint and everything inside with specially designed equipment only for the dryer vent. If possible he will clean the outside of the vent as well ( If it is not too high in the air exit )** So he actually didn't disconnect the dryer from the inside first, he actually had it turned on while he cleaned it from the outside. 1. I could hear it running and 2. I could hear the alert it makes when it turns off). I could see everything blowing out and all over the place outside, also I heard a loud noise but then nothing so I figured it was just part of cleaning, about 10 minutes later the tech calls me downstairs, the dryer is now disconnected and he told me he found all these broken plastics pieces just inside the vent where the dryer connects. He has no Idea at all what happened or what the pieces are. I go upstairs and google and it looks like the blower wheel broke apart. The tech now reconnects the dryer and turns it on and it makes a loud noise, He says "maybe it's unbalanced" I mean really??! I mean maybe the piece would have broke anyway (dryer 8 years old) but at the very least admit it happened. He had the dryer on previously while he was cleaning and it sounded fine. So anyway I pay him because he did clean the vent, I want to pay CC , he suggests venmo, I say cc is fine , he says he'll have to charge me a percentage for fees, I told him I didn't care, so he goes to put thru card then all of a sudden says he just got a text and the system is down so I have to pay another way...Ok..LOL. So he leaves and I looks outside and there was Lint everywhere! I told him he didn't need to go crazy picking up every piece but he didn't pick up anything, All over my bushes, grass, blew up to my deck. The more I thought about it I decided to email the company with pictures, told I would hear back Tuesday. They wanted to send the tech back so I could explain what he didn't do?? then they gave me this explanation**** *** Technician said that he cleaned your dryer vent from both sides. From the inside - out and from the outside - in. When he touched the hose from the inside out , he found plastic pieces inside of the vent, which he reported right away to you . He believes that those pieces were from a dryer blower ( plastic blowers are rare and this probably means that it needs to be changed ) . Those pieces were already there , generally he doesn't touch the machine itself at all which means he couldn't cause those pieces to be there. As for the mess, he says that he picked up like 95% of it , but because it is kinda picky small stuff and the dryer vent was clogged a lot, so the smaller portion of it was probably blown by the wind around the bushes . He says also that you have seen him how he looked after that and he told you that because of that clogness the blower was putting too much force and probably got overheated and that caused those broken plastic pieces. That is what he said , if you want to have a word directly with him please let us know, or suggest what we should do. Thank you.**** I mean the plastic pieces were already there?? he cleaned up 95 percent?? and I'm the one who told the tech what I thought the pieces were!?? Honestly a manager/owner should take responsibility for his employees and not go back and forth with a customer. Also they state they are BBB accredited and they are not. I advise people to look elsewhere."
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+30

Response time9 hrs
Response rate98%
15 neighbors recently requested a quote
Avatar for Irene Cleaning Services
Irene Cleaning Services
4.3(
92
)

Serving Hopkins-park, IL and surrounding areas

Approved

In business since 2020

Free estimates

Customers say: Quick response

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of General Contractor services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n\n

My jobs
My jobs
My jobs
My jobs
My jobs

+11

Recommended by89%of homeowners
Avatar for Black Orchid Maids
Black Orchid Maids
5.0(
6
)

Serving Hopkins-park, IL and surrounding areas

Approved

In business since 2024

Free estimates

Emergency services offered

"Fantastic! The deep clean was for my elderly father’s home who hasn’t been able to properly clean his home in YEARS! Needless to say, the entire house was filled with choking dust and some things were absolutely filthy. 😱 But the Black Orchid crew that came really tackled the project and worked HARD! They scrubbed the littlest dirty detail to a sparkling shine. I really can’t recommend them enough! I took before and after pix and wish I could share. Most important to me was that the team is super professional and communicated well throughout the entire project; which was a huge all-day affair. When it was done, we couldn’t believe it was the same house. It was literally transformed! You won’t be disappointed. Thank you again Manny, Hayden, Esther and Carrina! We will hire them for ongoing maintenance and the prices are more than fair."
Staircase Cleaning
Carpet Cleaning
Carpet Cleaning
Carpet Cleaning
Mattress Cleaning

+1

Recommended by100%of homeowners
Avatar for Chimneys R Us, LLC
Chimneys R Us, LLC
4.0(
35
)

Serving Hopkins-park, IL and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."
COPPER CAP
CUSTOM CAP
CUSTOM CAP
OLD CHASE COVER
NEW CHASE COVER

+9

Response time1 hour
Response rate99%
Recommended by85%of homeowners
Avatar for Dyme Divas Dusting LLC
Dyme Divas Dusting LLC
4.0(
1
)

Serving Hopkins-park, IL and surrounding areas

Approved

Free estimates

Offers commercial services

"Two young ladies came Memorial Day and did our cleaning. They periodically checked to see if their service was up to standard. When I indicated areas that had not been done, they were prompt to see it was cleaned. In general they did a good job but needed some guidance. We are scheduled for another cleaning in a month and hopefully we'll be able to have a more thorough cleaning and attention to detail then. The young ladies were very nice, respectful as well as their manager which we appreciated."
Clean move in
Clean move in
Clean move in
Clean move in
Clean move in

+6

73 neighbors recently requested a quote
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