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"Z&Z Pool did a fantastic job on our pool and patio remodeling. They produced high quality workmanship and professional conduct throughout the entire project. They are a family-owned business so they stand behind their name. Jose and his crew always show up on time, efficiently performed their work, and always keep us informed at every stage of the project. Our pool looks beautiful with the new plaster and the large glossy tiles that reflect off the sunlight. They even created an infinity waterfall between the spa and the pool. Any concerns we have are promptly addressed. They are extremely responsive and go out of their way to ensure that everything is perfect. We highly recommend Z&Z Pool Plaster for all your pool and decking design or replaster need."

"Working with Tom Ruddell was great. He was knowledgeable in his craft, timely, and most importantly, honest about balancing our needs versus wants to maximize our modest budget. I would definitely consult him again about future projects. Thanks, Tom!"

"All work was done in a timely and professional manner!"

"Paid $75 Deductible through American Homeshield to sub contract Me.Rooter Plumbing Scam: Martin, with Mr. Rooter arrived & used a camera underneath the home to try & diagnose the leak issue in the laundry room. He didn't do anything else to figure out the cause of the leak. His repair quote was for $8,500 & when he was told that seemed high for the repair, he said the best he could do it for was $6,500. He immediately referred a water damage company to access the damage at no charge. That company said water damage was $2,200. We called another reputable plumber to get a second opinion & they immediately identified a cracked pipe in the P Trap and repaired all for $201. They also stated there was no major water damage. MR. Rooter conducted unethical business practices & provided fraudulent information"

"They did a beautiful job. It went really well. Great job."

"THE NIGHTMARE WITH MY FENCE, GATES & LOCKS CONTINUES LONG REVIEW IMPORTANT TO READ ! *COMPLETE CHAOS AND DISORDERED WORK WITH NO SCHEDULE & NO COOPERATION WITH HOMEOWNER CONTRACTORS (CHRIS/ALAN MALLARD FROM NEW CANEY FENCE COMPANY) After charging me almost $11,000 to build my fence, had poor to no communication regarding appointment times. They would stop by the house to begin or complete phases of the project with no prior arrangements, not knowing if I was home or not. If they ran behind schedule at a job at another property they never called to say they were running late. They committed to appointment times I requested & did not keep their word. They were "no call no shows." Who conducts business like this? No one.!! *POOR WORKMANSHIP & NOT LISTENING TO DIRECTIONS & REQUESTS Fence was built with a large gap between the ground and the bottom of the fence allowing the two dogs to get loose. The whole point of the project was to have a fenced in yard for two dogs. I told this to them from the beginning but they did not listen or care. To fix the issue, I had great additional expense to purchase gravel, concrete, and bricks to fill in the gap under the fence in order to secure the dogs. *EXTREME RUDENESS Contractors & workers of NEW CANEY FENCE COMPANY spoke disrespectfully to me when I was the one hiring them and paying them for the work. They acted as if they knew better than me about what I wanted & needed done. They were arrogant, rude, and demeaning. *BROKEN ITEMS INSTALLED The two expensive gate locks that was charged to me $350 each, has been a disaster due to the fact that the locks were not done properly in the first place. They were installed broken from day one. The codes did not work consistently. The locks were affected by hot and humid weather and did not work the way they were supposed to work: at all times in all weather. The locks did not fully latch due to being incorrectly installed. After two months of constant reminders, emails as well as me going to the company, Chris Mallard from New Caney Fence Company finally came out to fix the locks & the fence gates. I mentioned to him what exactly I thought would be good & solid so that he didn't have to come out again due to the constant reoccurrence of the locks & the gates not working properly, he refused and said I'm asking for too much & if I say anything more, that he would leave without doing anything at all. He completed the work and left Beware and do not trust your loved ones, pets, and valuable property to the fate of these completely incompetent contractors and workers. *RUDEST RECEPTIONISTS (KRYSTLE O'MALLEY & KAITLIN DENNIS) I HAVE EVER HAD THE EXTREME DISPLEASURE TO DEAL WITH IN OVER 50 YEARS OF DOING BUSINESS WITH ANY COMPANY It's funny how until New Caney Fence Company got the fence job from me, the receptionist/Office Manager (KRYSTLE O'MALLEY) went above & beyond to be polite & helpful until I signed on the dotted lines. When I noticed problems & brought them to (KRYSTLE O'MALLEY) notice, she showed a side of her that was shocking!! This person is totally toxic. She is verbally abusive, overbearing, mean, snarky, & sarcastic. In person, she has physically threatening body language designed to intimidate others.(ME) The receptionist (OFFICE MANAGER) is the person who gives potential clients their first impression of the business. If you want a toxic environment of snarky, argumentative, incompetent, unaccountable, excuse-making people with whom to do business you are at the right place & this is what she KRYSTLE O'MALLEY correctly portrays. The fence gate still doesn't lock up till date!I I keep getting excuses when I call, email or go to the company. I have gone above & beyond with my patience with Chris/Alan Mallard from New Caney Fence Company in every way possible."