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"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Great work. Effective communicator. Quick and EFFICIENT. Personable and made me feel comfortable with the headache (for me) of a project. "

"I had a great experience with the American Contractor Near Me. They remodeled our cafe's kitchen and the new look is amazing. It was an absolute pleasure to work with this company. The crew members were incredibly patient, taking the time to thoroughly explain all of our options and patiently answering every question we had. I will hire them again for all my remodeling needs in the future"

"This job was completed on time, under budget, and with high quality work. Jose, Valeria, and their team were very responsive and professional. It’s a pleasure to recommend them; we’re already planning other projects."

"Good job"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"I spoke with Marisol (who seemed to be in charge) on Nov 8th. We started a text chain about what I wanted done. All direction of what I needed is in the text chain that was written over the next two weeks. I wanted drywall repair in the dinning room, living room and hallway because I removed crown molding. We spoke through text that we could finally meet at 5:30 pm on the Thursday the 13th. They came over at about that time. We spoke about what I needed done then added the kitchen and the entryway to the task. On Monday the 17th she sent me an amended price of 2,200 (in a text). I asked for an invoice and she sent one. I wrote to remove $200 from the cost to not paint the doors. $2,000 was agreed to. We agreed that I would pay with a credit card. I wrote in a text (after we spoke face to face) that white eggshell would be used in the dining room, living room, hallway and entryway. Then use white satin in the kitchen. I then I expressed the same in a text. They agreed to provide the paint and materials. Flat paint was never talked about being used. We spoke a few more times about when they could start. We agreed on Wednesday the 19th. I told them I would remove items from the walls (pictures, socket cover plates and so on). They showed promptly at 8am then began work. I was expecting at least 2 days of work. The only took 1 day. They finished at about 5pm. They had to clean my floor because they did not used a drop cloth during the drywall repair but did during the painting. I inspected for cleanliness and quality. Everything seemed like it could have been done better. It was getting late. I paid the balance when they were done. They left. All the paint wasn't dry. I let the paint dry overnight. The next day as I was starting to reinstall the outlet covers and things and was angered when I noticed that all the outlets and switches were painted over and shorted three dining room wall outlets. I sent Marisol pics and told of the outlets with no power(I did reset the circuit breaker). She left a voicemail saying that she would take care of the problem. Nothing yet. Then I tried to wipe a smudge off the wall and it would not clean. I investigated the type of paint they used and it was flat paint, used in the dining room, living room, hallway and entryway where eggshell was supposed to be used. Eggshell was used in the kitchen where satin was supposed to be used. Fat paint was not discussed to be used. I sent another text stating flat paint was used instead of what was agreed upon. Nothing yet."

"Exceptional Service & Quality Work! I recently hired American Eagle Building & Design, LLC to help rearrange a few areas in my day spa (Jacqueline Morgan Day Spa) and create two new treatment areas in Solomons Island, MD. From the very beginning, their communication was outstanding. They listened carefully to everything I asked for and remembered every detail throughout the project. Their attention to detail was truly impressive—every aspect of the job was done with precision and care. They stayed true to their original estimate, which was incredibly detailed and transparent, with no unexpected costs. The team was also very easy to talk to, making the entire process smooth and stress-free. What really stood out was their cleanliness and professionalism. At the end of each day, they left the space spotless, which was so important for my business. If you’re looking for a reliable, skilled, and professional construction team, I highly recommend American Eagle Building & Design, LLC. I couldn’t be happier with the results!"