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"John was professional and did an excellent job with my carpet cleaning. I highly recommend."

"Pure Air provided excellent air duct and dryer vent cleaning services for our two story home. Orlington and his father were extremely professional and thorough. They provided a complete breakdown of the pricing for their services prior to starting the job and their pricing was very reasonable. We will definitely use them again when we get our air ducts and dryer vents cleaned next year."

"Hired to clean my dryer vent. I will say the tech who showed up was very nice and he even took his shoes off when he came in. He cleaned my vent from the outside in (which I thought was strange) because I was told he would do this**the technician will disconnect the vent from the dryer machine itself , and then from the inside-out he will clean the vent from lint and everything inside with specially designed equipment only for the dryer vent. If possible he will clean the outside of the vent as well ( If it is not too high in the air exit )** So he actually didn't disconnect the dryer from the inside first, he actually had it turned on while he cleaned it from the outside. 1. I could hear it running and 2. I could hear the alert it makes when it turns off). I could see everything blowing out and all over the place outside, also I heard a loud noise but then nothing so I figured it was just part of cleaning, about 10 minutes later the tech calls me downstairs, the dryer is now disconnected and he told me he found all these broken plastics pieces just inside the vent where the dryer connects. He has no Idea at all what happened or what the pieces are. I go upstairs and google and it looks like the blower wheel broke apart. The tech now reconnects the dryer and turns it on and it makes a loud noise, He says "maybe it's unbalanced" I mean really??! I mean maybe the piece would have broke anyway (dryer 8 years old) but at the very least admit it happened. He had the dryer on previously while he was cleaning and it sounded fine. So anyway I pay him because he did clean the vent, I want to pay CC , he suggests venmo, I say cc is fine , he says he'll have to charge me a percentage for fees, I told him I didn't care, so he goes to put thru card then all of a sudden says he just got a text and the system is down so I have to pay another way...Ok..LOL. So he leaves and I looks outside and there was Lint everywhere! I told him he didn't need to go crazy picking up every piece but he didn't pick up anything, All over my bushes, grass, blew up to my deck. The more I thought about it I decided to email the company with pictures, told I would hear back Tuesday. They wanted to send the tech back so I could explain what he didn't do?? then they gave me this explanation**** *** Technician said that he cleaned your dryer vent from both sides. From the inside - out and from the outside - in. When he touched the hose from the inside out , he found plastic pieces inside of the vent, which he reported right away to you . He believes that those pieces were from a dryer blower ( plastic blowers are rare and this probably means that it needs to be changed ) . Those pieces were already there , generally he doesn't touch the machine itself at all which means he couldn't cause those pieces to be there. As for the mess, he says that he picked up like 95% of it , but because it is kinda picky small stuff and the dryer vent was clogged a lot, so the smaller portion of it was probably blown by the wind around the bushes . He says also that you have seen him how he looked after that and he told you that because of that clogness the blower was putting too much force and probably got overheated and that caused those broken plastic pieces. That is what he said , if you want to have a word directly with him please let us know, or suggest what we should do. Thank you.**** I mean the plastic pieces were already there?? he cleaned up 95 percent?? and I'm the one who told the tech what I thought the pieces were!?? Honestly a manager/owner should take responsibility for his employees and not go back and forth with a customer. Also they state they are BBB accredited and they are not. I advise people to look elsewhere."

"They did a great job on the first clean."

"Technician was very professional clean And inspected our fireplace in the property prices was good and friendly"

"They were quick and efficient putting the cap back on my chimney. Inspected the inside after removing an insert that I’ve been wanting gone for two years. Gave me a quote on cleaning the fireplace and chimney and relining it which I will have them do later this year. Then I’ll have a working fireplace this winter. 😃👍"

"Project: Removal of 30' x 60' old growth bamboo grove damaged by cold weather. Exceptional work ethic and comfortable meshing of styles. The team is hard working, steady, and self starters. This was a difficult job made easy through thru good, honest communication, and had the proper tools for the job. I was looking for a regular all around company that did quality yard work and debris/waste removal and found it within a single company. Looking forward to working with these gentlemen again on a regular basis."

"Very clean work. Respectful workers. Communication with Martin was always quick and precise."

"Cleaning was very well done."

Hello! We are DFW diagnostics! We are located in Dallas. We travel all over the DFW METROPLEX. Our Licensed professionals can handle all of your home repair needs! Currently we are focusing on Plumbing & Pressure Washing. We are eager to prove our work ethic as elite! We have over 20 plus years experience in both fields. Please dont hesitate to inquire about ANY service you may need at your house! Thanks!