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"11/29/24 Spencer comes to my house to look at my Chimney to see if it needed to be swept. Then I asked him about a wood stove. He said yes he does install wood stoves and we agreed. He did state to me that I would have to put $3000 down for him to do the job. I got a receipt via messenger@messaging.squareup.com. 12/7/24 was the date Spencer agreed to come and install the stove. He called me earlier that week stating he needed to change my date due to his wife needing some time away from their infant child. I agreed to change the date of the installation to 12/16/24. 12/16/24, Spencer showed up late and came alone with a 300 pound wood stove, per Spencer. Spencer had told me several times that his father in law was coming to help him, then his dad and he stated his helper was a flake. When Spencer first showed up he made a comment to me how the company he bought the stove from went up in their pricing. He was not very happy. He got the wood stove inserted into the fireplace. I had offered to help but he said no thanks. While Spencer was working on getting the piping connected to the stove and the surround on, his wife and infant child show up to hang out. When the surround was being placed around the stove a measuring tape was not used. He vicariously placed the surround around the stove without fabricating the metal to what it needed to be. He carelessly placed silver screws into black surround. He even removed one screw on one side and now there is a silver hole and a silver screw. He even broke some of the bricks on my fireplace due to not having help or correct tools to do the job. When you look at the surround the two silver screws are in different places, is not level, is not attached to the wall of the fireplace and flaps. When he was here, Spencer stated to me that he would show up on Saturday, 12/21/24, to work more on the surround. I said ok and wrote a check for $2000. Later I realized that I had asked Spencer about a military discount and said he would take $100 off my bill. The total amount agreed upon was $4900 not $5000. I contacted Spencer, he did not respond to me. I get a message from apple saying I had a payment. I checked and it was from Chimney Charmers. I sat on my couch that night and looked at the stove with the light on. The stove is not level and the surround on top is not level. A leveler was not used either. A possibility is that the floor of my fireplace is not flat and I would have thought he would have done something to make the stove flat or something so the stove does not move. When you close the door to the stove it moves inside the fireplace. The stove was not anchored. I was told by someone that Spencer should have made the surround look like it was attached and part of the stove not make it look like dumbos ears flapping in the wind. Here is a response when I made a post on a local page, "Yeah like I said if he had measured and looked at a spec sheet he could have avoided that problem. Additionally he should have used tap-con masonry screws, or at least anchors and screws to adhere it to the brick and then added a high temp sealant around the edges/seams." None of this was done. I am not even sure if he had a permit to place the stove in or if he placed it in correctly. He had told me on his own accord that he would return on Saturday, 12/21/24, to place some kind of wool or something behind the surround and attach the surround to the brick. None of this was done. I also found out later that day that his wife was in my front yard, on my swing, swinging their infant child. I tried to contact Spencer several times via text before he was suppose to show up on Saturday, 12/21/24, per him. Spencer finally texted me back on Friday, 12/20/24, and told me his work was done, done correctly and he would not be returning. I was confused and angry because he offered and told me he would return on Saturday to finish. Spencer only gave me a google receipt for the for the $3000. I have not been given any kind of receipt for the other $2000. I did request via a text and their website a detailed receipt. I have not had a response from Chimney Charmers. I also contacted BBB, they tried to contact Chimney Charmers and they, Chimney Charmers, did not respond to BBB. We had a verbal agreement. I did not know he was untrustworthy. Are there any additional costs related to this service? (Your question) Not yet but I do plan on getting it repaired."

"David and Zack came out to our house in December for a chimney cleaning and inspection. We knew we would be needing some degree of repair on our cap and pan, but David informed me that we had been fitted with the wrong size pan the whole time we have lived here and the damage was much more extensive than we anticipated. We were quite frustrated that no previous chimney service company brought the issue to our attention before the damage was done, but David put together a fair and comprehensive proposal to fix the chimney. Huge job that David and Zack’s crew, led by Jerry, got done a couple of days faster than quoted! Special shout out to Christine at the office for her speedy and super helpful communication! We will definitely be hiring them for all of our maintenance going forward! I give Nevermore Services five stars because that’s all I’m allowed to give!"

"I'm very disappointed in your company. Work was billed but not completed. They promised to install a new natural gas log lighter. But, they haven't. I've called at least three times with no response. Go somewhere else."

"Outstanding communication! Totally honest! Totally affordable. I'm extremely happy with this team!"

"DJ was awesome. I am very happy with the work he did. He did exactly as promised, was punctual, and very personable. Highly recommend!!"

"Together We Do It LLC does great work! For our visit, Kiona came out, and was very proactive. After I listed the project as available here in Angi, Together We Do It LLC reached out quickly to see what was needed. Even in during initial outreach, their rates were shared so that it made it easy for us to consider on our end. Additionally, the work that Together We Do It provided was so timely. Kiona showed up early and was committed to the work. She has EXCELLENT work ethic. We found Together We Do It's experience to be personable, skilled, full of tips chips and tricks for cleaning that surpass what most teams of countless people would bring to the table. I highly recommend and would hire again. Thanks so much to everyone that makes Together we do it LLC come together for the excellent service that they bring to the community. Great overall!"

"They were so communicative and professional! My roof looks great. Offered to wash the house (siding and deck) as well. Above and beyond."

"Very good . They had to come up with innovative and practical solution for vent cap. Discussed it and agreed that it was the best solution for now"

"Great job. I appreciate your work! Victoria B did all the work alone. A very fine job. Thanks for doing all the work and a great job on the house cleaning. Friendly and professional as always and on time and efficient. Appreciate the work in every room and appreciate the commitment to satisfaction from the company."