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"If I could rate Steve's Plumbing zero stars, I would. Terrible Customer Service. 03/07/2026: Called Steve's Plumbing to unclog my kitchen drain. The technician arrived and unclogged the drain by running his auger in the condo's main (common) drain pipe. I attempted to get reimbursed from the AOAO for the cost of the invoice. My claim was denied because the description of work performed did NOT note that the auger was inserted in the main (common) drain pipe. I called Steve's Plumbing to have the technician to specify the fact that he did insert his auger in the main (common) drain pipe. Six times, I called and was always told that someone will call me back and no one ever did. 03/20/2026: Called Steve's Plumbing to obtain the Customer Service Manager's name and mailing address. I or my attorney was planning to send her a written request detailing the work performed. This evening, I received a call from Steve's Plumbing from a very rude person that did NOT identify himself. I explained"