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I’m a start up

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Overall:

The company is simply unable to communicate. After the contract was signed, they did not return phone calls or emails. I could only find out what was going on when they happened to be in the office. I only happened to find out they were starting on a Friday when I called them late Thursday afternoon. I was never sure when they were coming or if they were coming.

99% of the project was completed 4 weeks ago. The only thing left to do is paint the landscaping walls they built. It clearly says on my plans that they created that the walls would be painted to match the house. They said they would be back in two weeks after the walls' stucco had dried. 4 weeks later I still have unpainted walls.

We've had rain, so I'm willing to understand a delay. But they will not return my phone calls. When they do answer, that person can't answer the question. She'll have someone call me back. The next day no one calls back and no one answers the phone.

I made the mistake of paying them with a credit card and believing that they would actually be back in two weeks to finish the painting. They are licensed and I will be filing a complaint against their license. It's not so much the cost of the paint that bothers me. It's the unwillingness of a company supposedly certified by Angie's List to even make the effort to return phones.

It's too bad. Most of the work they did was rather good. The pavers were done well. We were misled on where the pavers would go. One of the plants died because there was no drip outlet installed at that location. They didn't remove the lawn thoroughly nor put a weed barrier down. Now I'm fight Bermuda grass growing through the rocks.  They didn't cap off one of the existing sprinkler lines under the pavers which had me panicking about a sprinkler leak until I figured out what they did. They also cut the existing sprinkler controller wire which I now have to replace.

But the worst thing is.....they just won't call you back.

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"Very professional and personable company. I could not say enough nice things about Jeffery and Clear Vision Window Cleaning. I will definitely be using his services again."

"Mike, was prompt with phone call, quote and kept me updated on his arrival. Mike and team worked quickly and rapidly to get area cleaned out, actually so fast I gave a tip. Couldn't believe the speed to remove and clean up the area."

"I’m very happy with their work. The are professional and their work very well. The price is reasonable. I would highly recommend them."

"The staff involved were over the top focused on customer service!"

"very smooth, quick and professional."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n\n

We are dedicated to providing our clients with the very best in excavation and building site services. We specialize in residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Call me for amazing & immediate service at 480-620-5896\n