
Mr. Electric of North Shore & Metairie
Mr. Electric of North Shore & Metairie
If you'd like a licensed electrician to take care of the electrical system at your property, think first of Mr. Electric of the North Shore and Metairie. Whether you have insufficient voltage, outdated wiring, or even service panel issues, we've got the know-how and experience to complete the job. We're proud to serve the people of Madisonville, LA, and we always strive to achieve high marks for both workmanship and customer service. We realize that you may be very busy, which is why we'll provide you with flexibility in our appointment scheduling. While they're at your home or business, our courteous, professional technicians will treat both you and your property with respect. We'll also make recommendations regarding energy efficiency and steps you can take to improve it.
"Mr Electric was very unprofessional. I was very dissatisfied with my experience. The tech that came out (Jacob Partin) refused to give me any idea how much the job might cost me. He kept insisting that I can t tell you how much it will cost until I pull your wires out from the wall. I told him to stop after he took the plate from the wall. I asked him several times to give me something to go on before he completed his diagnosis. He stopped as I asked and said he would mail me the bill. I asked him to stop because I realized I was not going to get a quote or estimate like home adviser had given me before he had come out. So I get the estimate for 274.00 which included The diagnosis fee of 156.00. I called the office and asked why he could not tell me that amount while he was with me.The office clerk insisted that he could not give me a price while he was in my home, but could easily send me a complete bill without pulling the wires from the wall all of a sudden. That is all I wanted him to tell me when He was here. After going back and forth with the office manager over this whole issue we finally agreed to disagree. I told her that nobody gets work done unless they have some idea how much the cost is. Well I paid the 156.00 and still have the same problem I started with. I told her if he had given me the total he emailed back to me I at least had the choice of doing the work or not. I had just had a receptacle replaced for $60.00 months earlier. I imagined that the diagnostic fee of 156.00 would take care of the job.i made the payment months ago and today got a letter from a lawyer saying I owed and was being sued for the payment I had made months ago. I called and asked why I was getting this bill and the same office person told me with no apology but to say this happens some times. Imagine how I felt when she insisted that I needed to call the lawyer and straighten it all out. I was beyond angry and I told her that was their responsibility to straighten that out since they were the ones who hired them. Well she disagreed and angrily told me bye. So I am stuck with the responsibility of fixing a problem that they created. This was my experience with Mr. Electric. They will never get my business again nor will I recommend them. Just make sure they give you some kind of price range before they come out. Not very good customer service at all. Sorry for the lengthy message but not to happy at the outcome of this one and I still have to contact Their lawyer."
Robert F on July 2020
If you'd like a licensed electrician to take care of the electrical system at your property, think first of Mr. Electric of the North Shore and Metairie. Whether you have insufficient voltage, outdated wiring, or even service panel issues, we've got the know-how and experience to complete the job. We're proud to serve the people of Madisonville, LA, and we always strive to achieve high marks for both workmanship and customer service. We realize that you may be very busy, which is why we'll provide you with flexibility in our appointment scheduling. While they're at your home or business, our courteous, professional technicians will treat both you and your property with respect. We'll also make recommendations regarding energy efficiency and steps you can take to improve it.
"Mr Electric was very unprofessional. I was very dissatisfied with my experience. The tech that came out (Jacob Partin) refused to give me any idea how much the job might cost me. He kept insisting that I can t tell you how much it will cost until I pull your wires out from the wall. I told him to stop after he took the plate from the wall. I asked him several times to give me something to go on before he completed his diagnosis. He stopped as I asked and said he would mail me the bill. I asked him to stop because I realized I was not going to get a quote or estimate like home adviser had given me before he had come out. So I get the estimate for 274.00 which included The diagnosis fee of 156.00. I called the office and asked why he could not tell me that amount while he was with me.The office clerk insisted that he could not give me a price while he was in my home, but could easily send me a complete bill without pulling the wires from the wall all of a sudden. That is all I wanted him to tell me when He was here. After going back and forth with the office manager over this whole issue we finally agreed to disagree. I told her that nobody gets work done unless they have some idea how much the cost is. Well I paid the 156.00 and still have the same problem I started with. I told her if he had given me the total he emailed back to me I at least had the choice of doing the work or not. I had just had a receptacle replaced for $60.00 months earlier. I imagined that the diagnostic fee of 156.00 would take care of the job.i made the payment months ago and today got a letter from a lawyer saying I owed and was being sued for the payment I had made months ago. I called and asked why I was getting this bill and the same office person told me with no apology but to say this happens some times. Imagine how I felt when she insisted that I needed to call the lawyer and straighten it all out. I was beyond angry and I told her that was their responsibility to straighten that out since they were the ones who hired them. Well she disagreed and angrily told me bye. So I am stuck with the responsibility of fixing a problem that they created. This was my experience with Mr. Electric. They will never get my business again nor will I recommend them. Just make sure they give you some kind of price range before they come out. Not very good customer service at all. Sorry for the lengthy message but not to happy at the outcome of this one and I still have to contact Their lawyer."
Robert F on July 2020













