Get matched with top sump pump repair or replacers in Keokuk, IA

"Very prompt and gave detailed information about work that was going to be performed. A salesman was let go so I had to make several calls before I found his replacement to get the second part of my job completed. They left a pretty big mess at my home as well as denting my water heater. They did a good job but I think someone should follow up to make sure the customer is satisfied and all of the work was performed correctly."

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."

"I was very satisfied with the work. The fellow who came out to give me the bid was very knowledgeable, friendly, and did not try to talk me into anything more expensive. I was impressed that he said the solution to my water problem was just one glass block window. And he was right. I waited until after I went through not only a 4-day constant rain, but one torrential rain, to do this report, just to see if it worked. And it did. My basement is dry."

"Great! We scheduled an appointment for an estimate. The salesperson/consultant came promptly at the scheduled time. He gave us a quote which he guaranteed for 30 days since a price increase was scheduled that month or the next. He also told us how long it would take. We set up a time for the installation. Two very knowledgeable and professional men came to install the furnace. They did so with very little disruption to the household. They completed the installation well under the estimated time and cleaned up after themselves. The price was within the quote."

"The contractor removed one tank containing filtering media the added a larger one with a media that was sufficient for the iron content that had to be removed.  He further adjusted the system and corrected the water flow and backwash cycle.   Other tanks were cleaned along with the flow valve for proper functioning. The contractor was in and out in four hours using two workers that were both polite and competent. Everything was cleaned up and was left in better shape than when they arrived. From the time they put the new system on line our water has been perfect.  We are so happy after several contractors worked on our system for 10 years and none of them has gotten it right. <br /> WE RECOMMEND THIS CONTRACTOR TO ANYONE WITH BAD DRINKING WATER!"

"I feel bad because this was one of the best companies that I have ever dealt with. I think we had 3 different crews and they were all great. Here's my problem and it wouldn't cause me to not recommend them or use them again myself. From the time I signed the contract to the time the work was scheduled the salesman that I worked with either left or was terminated. When the crew got here they didn't seem to know what to do and asked me if I had planned to provide my own sump pump. One of them also told me that if I would just open the vents in my crawlspace it would dry out on it's own. This is against everything they recommend as I was sold on sealing the crawlspace and I'm glad I did. They have a system called and quot;Ice Guerdand quot; where they bury the discharge line from the pump and have a mechanism to keep it from freezing in the winter. The salesman showed me this and I was lead to believe I was getting it. The crew that came told me they would need another 350.00 to do that so instead I have a 12 foot pipe sticking out into my backyard. I expressed my disappointment on the exit survey and received a nice call from Bix telling me they would be back to install it no charge. Of course I was thrilled thinking this was above and beyond what most contractors would do. I was scheduled twice but had to be cancelled because of rain. I sent an e-mail a couple of months ago asking about it but did not receive a reply and I called a month ago and talked to a real nice lady who said someone would call to re-schedule. So far nothing. I'm a bit worried that If I have a warranty problem I'm going to get the same treatment. I even expressed interest in signing a service contract to have a yearly inspection but also did not receive a reply. Again, a good company that did a great job at a reasonable price. I just think maybe they have too much business to keep up with. <br />"

"The construction workers tore up old concrete at the end of my driveway and replaced it with new concrete at a different lower angle so my car wouldn't drag on it.  They replaced 3 sheets of sidewalk and the curb.  These workers have done other jobs at my house under the owner's supervision.  I have always found everyone to be courteous.  Concrete work is weather dependent. The previous owner refused to overbook and have too many projects going at once.  His crew completed the jobs though sometimes end dates were extended.  I consider it professional when a company like Behncke Construction refuses to rush a job and thus lower the quality. <br />"

"Our sump pump sprang a leak in the middle of the night, everyone else I called said it would the next day or early morning before they could come. Mr. Rooter called me right back and offered to find another tech to come and take a look. The other tech called me within 10 mins and said he would be there in 1 hr. True to his word he was there in 1 hr, replaced the part we needed with no problems. Will use them again for sure."

"Good job, reasonable given the cost. My only complaint was less than meticulous clean up of the siding debris. <br />"

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