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"I have read Stephannie's and Michael's reviews on the BBB website and agree wholeheartedly with both. I chose this company because it was BBB accredited with an A+ rating, but unfortunately did not see these two reviews before I asked them to do a routine maintenance service on my furnace in preparation for winter. My system was working fine before they arrived. I got the sales pitch as well, but in addition, the technicians completely disabled a whole-house working furnace (saying that it was the law) before leaving me with no heat at all for the entire home, three days before the coldest day on record in two years (14 degrees), and fourteen days before Christmas. To say this is irresponsible (if not dangerous) is an understatement. I would not recommend this company to anyone. Steer clear."