Get matched with top wood fence repair pros in Klamath, CA

"We have been very pleased with them. We didn't buy anything that day. We were looking for some pots for plants that they said haven't come in yet. One of the things that we really like about  them is, they have a huge selection of all kinds of things. And so rather than going here and going there for different things, you can almost always find what you want right there. Their prices are a little high. The quality is very good. As far as professionalism goes I don't know if they have a place for comments but they have a lady in their nursery who is very expert and she has given some very good advice from time to time."

"Oscar was prompt, pleasant and reliable, he even showed up earlier than promised as he new the project was urgent. Price was reasonable and (so far) the dog has not escaped!"

"I am an editor of a construction journal and I use Eric's videos to illustrate the correct way to install and repair roofs. He does excellent work and knows his stuff."

"I did not order this service nor did they do any work"

Anderson Fence Company

"Used them twice last year.  Good people, fast and super pro's.  Any time again! <br /> <br />"

"Neal Burgess came over and planted 3 redwood trees for me on a Saturday.  One of his workmen planted two pepper trees on our hillside. The retaining wall went well.  I was disappointed they would not prune an oak tree but I was told they are not removing trees any longer."

"He did it within an hour and it was excellent. He came out as soon as I called him and he was amazing!"

* Residential & Commercial *17 Years Service in the Antelope & S.C.Valleys

"Although the walkways turned out very well, we were disappointed because the job was not initially finished as promised. However, once we contacted Miller's about what was left undone, they responded promptly and wrapped up the job. <br /> <br /> I'll start with the positives: <br /> <br /> 1) The walkways were done very well and look nice. <br /> 2) The crew who poured the cement worked hard and was quiet and efficient. <br /> <br /> And now what didn't go so well: <br /> <br /> 1) We got the estimate in early April. We had to call a few times to schedule the work. Our first message or two was not returned. <br /> 2) The crew didn't show up at all on the day we were told work would begin. Instead of Miller's contacting us regarding the delay, we had to call and were told the crew had to finish another job. Our project was rescheduled to the next week. <br /> 3) When the crew showed up the following week, the first two guys had no idea what they were there for. They asked me if they should start shoveling the rock perimeter in the <em>front</em> yard. I had to explain our project involved only the back yard and showed them a diagram and instructions my husband fortunately left, just in case. The crew leader appeared to know more but it wasn't clear how much instruction had been given about what our project entailed. <br /> 4) The workers asked me where to put the ornamental rock they moved to pour the sidewalk. I asked them if they planned to put the rock back once the forms were removed and they said yes. I then suggested putting the pile near the walkway so it'd be easier to put back when they were done. They left without putting the rock back. My husband had to shovel the rock instead. <br /> 5) They also left without reinforcing the fence posts. We had to contact Miller's and ask that the work be completed. <br /> <br /> Okay, now for the rest of the story (another positive!): <br /> <br /> The owner followed-up with us immediately after receiving our complaint by e-mail. He apologized profusely and graciously offered to have the workers return and complete the job at no additional cost. The two workers who showed up to reinforce our fence posts were punctual, knew exactly what needed to be done and had the job finished in 20 minutes. <br /> <br /> If I was asked to provide advice to the merchant, I'd say their communication with staff and customers before, during and after projects needs work. There should be a confirmation call to the customer to make sure details are set and expectations outlined before the work begins. If a crew can't show up on the day a project is to begin, contact the customer to say so and offer an alternative. Finally, I'd suggest a follow-up e-mail survey, inquiring about the quality of work, whether the job was finished to the customer's satisfaction, allow for comments, etc. There are several internet survey sites that can easily be set up to perform such an inquiry."