Get matched with top doors (exterior) installers and replacers in Knoxville, MD

"Every aspect of NOVA Exteriors service and work on replacing our weather-beaten, 15-year old wooden 9-window pane garage entry door with a nearly identical beautiful weather-proof 9-window pane ProVia door was simply OUTSTANDING. Having spent 35 years involved with the design/construction/renovation of hundreds of apartment buildings and residential projects, I don't give out such compliments lightly. Unlike some of our other home improvement projects, NOVA's attention to detail, quality of work, professionalism (including its COVID-19 "cleanliness"), and the finished product were spectacular; its price was just slightly less than what I had guess-estimated in advance. From our only meeting to discuss door design selection, their color-matching process, initial measurement-taking, and contract execution to their subsequent door and door frame weather-stripping installation, caulking, sealing, punch-list completion and debris removal (which work took about 3 hours all on the same day), our project unfolded perfectly and on time; their courteous phone and on-site personnel were also always very professional. After our initial meeting, NOVA's 3-step process was meticulous with excellent attention to detail at each stage. When our project was completed, I was VERY happy that I had used them. NOVA’s highly detailed 3-step process for door replacements for us was as follows: (1) at the initially meeting, you start with door design selection, color scheme matching of the door, trim, casing, door hardware, and doorway frame weatherstripping, and the initial "taking" of the door and doorway-related measurements followed by an on-site cost contract proposal; (2) after contract execution, on a follow-up visit, a different NOVA Exteriors person subsequently re-measures every dimension to ensure the initial measurements’ accuracy; and (3) then a month later, the actual ProVia door was installed along with the perfectly color-matching door frame weatherstripping, casing, caulking, sealant, rubber gaskets, etc. Upon completion, unasked, NOVA gave me a small bottle of matching lacquer or paint in case our door needs a touch-up due to wear and tear. The door itself is beautiful!! Before I chose NOVA Exteriors, a non-Angie's List company and one of NOVA's competitors from Angie’s List came out to do estimates and give me their sales pitches - the difference between NOVA's cost-estimating, door selection and color-matching process, and sale pitch versus those 2 other companies was like watching the Patriots' Tom Brady play against a (bad) high school football team. From the minute that NOVA's highly-professional cost estimator (Rob, that’s you!) arrived with his big box of door-related hardware and weather-stripping options and color matching choices and his catalog of ProVia door choices, I felt very comfortable that our home's door replacement project would unfold perfectly - and it did. Because I found NOVA Exteriors on Angie’s List, and had authorized Angie’s List to give NOVA my cell #, NOVA did leave me several polite voicemails trying to schedule their initial project meeting with me. If you use Angie's List to get cost proposals from different companies including NOVA, please do NOT feel pestered by NOVA's multiple phone calls to you trying to reach you to schedule that initial meeting (but I never felt like that - I knew it was my fault for not returning their polite messages and in hindsight really appreciated their persistence). Due to how Angie's List’s business "works," NOVA just wants to make sure that, before you might meet/select someone else, they at least get a “fair shot” to meet with you to evaluate your project and to provide you with their proposed cost contract. I’m extremely happy that I eventually returned their calls and totally pleased with myself for selecting NOVA for our garage entry door replacement project. NOVA's work product, professional service, pricing, timeliness, and attention to detail are simply the best."

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"The installation of the door was done well; however, the work area was not adequately protected (no floor protection) and a crowbar was dropped on my new hardwood floor and put a gash in the floor. There was also a communication issue between the sales department and the installers on putting on new break metal around the outside of the door. Yes I would use them again but I would confirm everything with the installers before the start and I would make sure they prep the area to protect the property."

"Peak installed a new front door for us and did an excellent job. They were responsive throughout the whole process. The door is very high quality and will last many years. The install was done with care. They went above and beyond to ensure everything was sealed up properly and put our smart lock and screen door back on as well. Peak is a company that cares about their work and the customer."

"Prompt response and did a great job installing our laundry room wall cabinets."

"They were not able to fill our door space, and wanted us to make too many compromises"

"Installed wood flooring. Great job at a reasonable price."

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n

"Tom really Did a great job on replacing our windows & doors after over 3 yrs they look brand new,but more importantly the quality of the install I feel is just as important as the windows themselves. Itâ s very noticeable on saving on my utility costs. My wife still comments on how much quieter it inside our home Well done A-Team"