Serving Knoxville, TN and surrounding areas
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In business since 2001
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"I am very pleased with the outcome of the porch but I did have to spend a lot of time communicating with the crews myself during the job. Mr. Jones does not perform the contract work himself but instead he has different crews come in and work on their own specialties and they communicate with Mr. Jones via smartphone. When one crew ends, he sends out the next crew. The contractors that came in to do their own work were graded an A. Their skills were way better than I expected and they were very cordial. The contractors he used for my job were excellent. It was stated that all of their work is done to code but I can't stress enough, PAY THE $170 FOR A BUILDING PERMIT. I was told a permit may cause a delay because when Mr. Jones requests an inspection at certain stages of the build it takes a week at the most for the inspector to arrive. Those delays were minimal. Since mine was a permit job I was also told that if mine was waiting on an inspection he would send the crew to another non-permit job while we waited. They didn't come back when my job was ready to move on so that is where some of my delays came. My porch took 6 weeks to complete but it was started at the beginning of December and finished mid-January so we had two Holidays to work around and some days the weather caused delays but those were minimal. Since the job is not overseen onsite it was up to me to constantly bring up areas that needed addressing and I had to stay on top of that communication. Mr. Jones was always pleasant but there should have been more site visits to make sure the crews completely finished their stage of the build since this is not my area of expertise. But again, having an experienced inspector helped to keep the build to code. I have to say I was at fault by NOT discussing the exact type of door to install. He had a basic door that he uses but it was worth me paying the difference to get a better door. Remember, YOU are the one having the work done by a contractor so certain decisions need to be made by YOU for your own comfort level. You need to inspect every job by any contractor as it progresses because if it gets too far along and something isn't quite right, you may not be able to easily go back and make changes if things get "layered". Some areas to control from the beginning on this job: get a building permit, discuss the exact door you want, discuss the color of gutters, discuss the swing of the door (in/out, right/left). Mr. Jones was trustworthy and said if I had any issues in the future he would come back and address them, and I do believe him."

















































