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"I have contracted Graham Aluminum on multiple occasions to do work on my homes. They have always been prompt and professional. Jack and his team go out of their way to insure that every job is completed to the customer's satisfaction. I will always recommend their services."

"More than half windows were wrong size, to big gaps between windows and walls,frames. Looks like 2-3" on each sides... The walls around frames are not ready for painting like was agreed. They told me , it's ok just buy some glue to glue some parts of peeled wall, fix and sand all , than you can paint!!! Teims are not evenly done too. See the pictures. I was thinking they did fix that but no... as many other... The big hole that was made on a drywall was just dumped bunch of the mud.. no drywall or anything as a back support. I just wanted them to be done.. was to stressful to look. Manager Rafael was very rude, arrogant and talks over you all the time. Didn't want to listen to any of our concerns, just saying all over .. everything is perfect. Honestly better buy windows at home depot and have someone instal them, it will be cheaper $10k +. These windows are not made by measurements to fit my openings, as they said. I did address this few times, but no one cares!!!! Manager is just protecting the company, and they do not care about customer!!! Not sure how they can have many positive reviews with this unprofessional work and behavior!!! NOW I NEED TO PAY SOMEONE ELSE TO FIX ALL THIS!!!"

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."

"As a former employee, that was supposed to be a "FIELD SUPERVISOR", I was basically just a part of a COMPLAINT DEPT.! Complaints far too numerous and would never stop. The product they sold was very shoddy, often coming from the factory already damaged, yet the installers were instructed to install them just the same. Half the installation teams did lousy work as well, adding to a miserable experience. Repeated failed inspections, unresolved complaints, yet they wanted customers to pay in full within 30 days even though MONTHS would go by with no satisfactory result. I would definitely spend my money elsewhere!"

"They did a really amazing job. It seamed after only a few minutes talk that they exactly knew what we wanted. So it was easy to built trust right away. They never tried to talk us in to something. They did the whole job while we where back in Germany and provided us with pictures from the work they did all the time and always responded to any questions almost right away. Special thanks to Jasmin.She always got back to my emails within minutes. I can highly recommend the Yety team when you want a job done perfect. They even started to put all the stuff back in the new cabinets."

"Great from estimate to installation. If your need the job done save your time ,money and useless phone calls from salesmen Get it done right the first time"

"Jordan and his helper were exceptional. Jordan was polite, courteous, professional, and knowledgeable about the products he was installing. It was a great pleasure working with Jordan. He went out of his way to make sure that we had a pleasurable experience with the installation of five windows in a door. At first we were expecting it to be a nightmare but Jordan made it into a dream. Window Depot is very lucky to have an employee like Jordan representing their company."

"My husband and I chose Mr. Build to install a new front door for our home. The salesman was great, we gave our deposit, they took the final measurements and we waited for the door to be installed. We were told the door would need to be modified to fit our home by the manufacturer and it could take a little longer, which was fine. We were surprised when it arrived early for installation and were happy to schedule. Unfortunately, the door had not been modified at the manufacturer and the installer did the modifications on-site, including cutting our foundation and “shaving” the top of the door which left it uneven. He also cut into our new flooring and left a large gap between the threshold and floor which he tried to fill with silicone. We had them return to inspect the work and had to reschedule someone to now place a new threshold transition and also attempt to fix the window moldings. A couple weeks go by and then we start to see gaps of light between the side of the door and the frame from the inside. After multiple unsuccessful attempts to fix the issue and being told it was a tech's last day and he “tried to make it work” we still have the same problems. I've asked what our options were since they aren’t fixing the problems and claim they will “make it right” but the issues are never fixed. I was told by Melanie we would not receive any amount of a refund and they will not pay for another door. Needless to say, after months of dealing with this we are extremely frustrated, beyond tired of the excuses, poor workmanship, and lack of accountability. To spend $3000 to have damage done to our foundation, new flooring, and having light, heat, and outside air coming through the door frame is ridiculous in Florida. We were better off with our previous $200 door from Home Depot."

"Went well. Thoroughly and clean."

"Amazing! Our new closet system is so impressive. We were able to customize the layout which makes it so easy to organize. We had no idea how much wasted space we had with our original closet. It's like night and day."