Get matched with top in Ladera Ranch, CA

"Brett changed out several parts of our falling down fence including rebuilding our main side gate into something much more functional (single gate door to a double gate door). Brett was super responsive, came out two days later and got it all done in a single day. I was amazed he was able to accomplish all he did in one day. <br /> <br /> <br /> **Updated review as fence gate began to bow. Was told that "wood is not straight and that I would need to drill a metal stop into the cement to fix it". I've never lived in a home where the fence wasn't aligned top to bottom and, if I were dealing with a customer, I wouldn't tell them that it was because that is the way wood is. If there is additional work that needs to be done after a job is complete, to me, the job is incomplete."

"I was very pleased but my neighbor didn't like her side of the fence. I told her to contact them and maybe they could change it to her satisfaction but I don't know if she did that."

"We got the estimate in November, 2014 through Home Depot's install services. They would not schedule an appt for after hours or weekends, so I had to take time off work to meet the sales rep and get the estimate. We had 11 ft of space between our old fence and the sidewalk on our side yard and we wanted to expand our backyard area. I asked the sales rep what code was for placement back from the sidewalk. He did not know (which I found interesting for a fencing contractor). I told him at that time we wanted to be within code or very close so it did not cause issues later. Again, he did not know. He spent more time discussing how great Borg Fence was and all the Home Depot business they were getting and not spending enough discussing our fence. He provided a quote which was slightly higher than other quotes we received, but the sales rep from Borg said he could get us 12 month same as cash financing with Home Depot. We decided to wait until after the holidays at which time I contacted the City of Roseville myself to confirm set back (5') and height limits (7') for our area. Once I obtained that information I emailed it to the sales rep and asked if we could schedule the job. At the same time, I had let him know we had received a coupon from Home Depot for a 24 months same as cash deal for services and asked if we could use that coupon. He thought we could and for me to email it to him (which I did) and we scheduled the date. <br /> The crew arrived as scheduled, but when they started laying out the holes for the posts, they were laying them 4' from the sidewalk instead of the required 5'. They had already dug two when my husband stopped them and pointed out that it was too close to the sidewalk. They said that was what the sales rep drew on the drawing. My husband had difficulty discussing with them where the posts should go as none of them spoke very good English and they had to resort to pointing to the dimensions on a drawing from the company.  So he called the Production Manager (who was out that day) and left a message for his backup, then he called the sales rep, but had to leave a message there as well. The Sales Rep called back and spoke to my husband  and during their discussion (in which the Sales Rep took an uncalled for hostile tone) the Sales Rep stated that we never discussed a setback from the fence, that he was never told of the requirements, and that they never go by code, only the wishes of the customer. He did call the crew and had them move the holes to 5' as requested, but only after much agruement and the threat of them charging more. <br /> Then they started removing the old fence and we noticed they were sawing off the posts at the ground and buring them instead of removing them completely. We again called the rep to discuss why the posts were not being removed,since the quote stated it included "tear down and haul away of old fence". We made a point that a reasonable person would understand that removal of all of the old fence would include the concrete and entire posts. His response was "we never do that, we just bury them". That if we wanted them removed it would be an additional $50 per post (we had approx 14 posts) and he said it would another day to the job. My husband had taken a vacation day off to be there for the job. He could not take another day without prior notice. Even though we argued with the rep, he was not budging on his stance and since several posts were already now in place, we had them complete it . The fence was completed and looks great. The crew cleaned up everything and finished in 1/2 a day. <br /> I would like to point out that the crew were courteous and respectful, even after having to move the two posts and all of the drilled holes. The biggest issue we have is we want need to have additional work performed (landscaping the new back yard area behind the new fence) in the yard, but will now have to remove the posts that remain for some of the new plants to be planted. Then, to top it off, once the charge was processed through Home Depot it was only setup as 12 months same as cash, not the 24 months with the coupon I had provided. This was resolved by me calling Home Depot credit and having them apply the 24 month coupon. One more thing the rep did not listen to me on. With our experience with the Sales Rep being what it was (disrespectful) we would not currently recommend Borg Fencing to anyone for fence work in our area. <br />"

"Jim, who came out and gave us a quote was excellent; very professional and knowledgeable. Same for Jesus, who did the installation. It looks better than we thought it would - we're very pleased."

"I can see why they have such great reviews. They are a great company and have literally thought out every problem that could happen in advance and took care of it. The fence looks great. The only feedback I would provide them is that they should be more flexible with their estimate days/times as its tough to make a Monday through Friday business hour time work. They're busy, so I had trouble getting an estimate day/time that worked with my busy schedule. I was patient and it paid off. :) <br />"

"<p>I needed my metal front gate repaired because it was rusted, but the cost of repair outweighed the cost of replacement.  I was given a good price since the vendor said he had a larger order that he can dovetail my small order with but I just have to wait for about 2 weeks.  I wasn't in a hurry but had to call him after 2 weeks and it took another 1.5 to schedule the work.  He said it would take about 1-1.5 day to do the work but it dragged on to more than 3 days because of one reason or another.  He also had to do some re-work to my satisfaction.  Also had some small additional costs because the vendor kind of has selected memory as to what is covered in the job.  I recommend writing down every single details, although I thought that I did.  Overall, they did the job okay and tried to meet my expectation but not the most efficient crew. </p> <br />"

"They were always in touch with me with my appointment and the time that they would be there and the gentlemen that installed our fence/gate made sure that we were happy with the installation."

"**Wow! Jacob Hauling is an absolute gem among local landscapers!** After struggling with a DIY backyard for years, we finally decided to seek the expertise of a professional landscaper to transform our challenging sloped backyard. Our main goals were to level the last tier, install new fences and retaining walls. Among the two quotes we received, Jacob's pricing stood out as significantly more reasonable than the competitor's. Impressed with their offer, we promptly scheduled the project for the following week. From day one, Jacob and his team arrived with a fleet of impressive large trucks for debris and materials, accompanied by skilled workers who efficiently cleared away the 20-plus-year-old fences, logs, and other structures within the first 30 or 40 minutes. As the project unfolded, we were continually impressed by their craftsmanship, leading us to expand the scope of their work. Not only did the crew level and improve our entire backyard, but they also went above and beyond by building a stunning concrete planter box in the front of the house and a beautiful hardwood planter box on the sidewalk. Additionally, they took care of a small open plot, filling it with concrete to prevent future weed growth. Beyond their exceptional workmanship, Jacob and his team demonstrated remarkable customer service. They skillfully mediated with our neighbors to find a mutually satisfying fencing solution, and to our surprise, they generously hauled away log slabs from the neighbors' yard at no additional cost – a gesture of kindness that we deeply appreciated. Throughout the three-day project, the crew worked tirelessly from 7:30 am to 7 pm, displaying unwavering dedication and attention to detail. Their efficiency and quick turnaround were truly commendable. They flawlessly executed every aspect of the job, going the extra mile to rehang our string lights, which had been damaged by the neighbors' arbor crew the previous year. Words cannot adequately express our gratitude to Jacob and his entire crew for transforming our backyard into the oasis of our dreams. Without hesitation, I **highly recommend** this incredible team to anyone in need of landscaping services. Their professionalism, skill, and thoughtfulness are unparalleled, making Jacob Hauling an exceptional choice for any landscaping project."

"We had our kitchen completely gutted and remodeled by AAA. They have first rate cabinets with all the right finishing touch options, and handle all other aspects of the job (backsplash, granite, lighting, appliance selection, etc) with a knowledgeable and thorough staff.  I am glad we called them!"

"They built a new garage at my place. I wanted to spend a little bit more for that project but I requested high quality job. This company gave me exactly that. They worked quickly but were accurate and didn't made mistakes. With no issues they finished before estimate time and my new garage is fantastic. Golden Line Construction is highly recommendable company."