Houston Solid Concrete
Angi Approved
In business since 2004
Free estimates
Warranties offered
"The plan on this job was to protect the pool from collecting debris with a plastic tarp. In the demolition process, the crew damaged several coping bricks. The framing, rebar, concrete pour and stamping went otherwise OK. They were late removing the tarp due to needing to work on the brick, and it later rained, covering the tarp with water. Joe offered to cover the coping brick damage, sending a guy at the end of other jobs to chip the broken bricks out over the course of the coming week. He damaged a finish tile. Also, the number of “damaged” bricks seemed to increase as we went along. We were not able to remove the tarp when anticipated due to the additional coping demo, and it stayed on over the rains leading up to the 4th of July weekend. Joe's original plan was to clear any water from the surface of the tarp with a submersible pump, removing the debris along with the tarp. This did not work due to the amount of water that had collected. He cut the tarp to remove it, with the debris falling in the pool. After a few days of brick chipping, I started asking for a new schedule. Joe told me to call the office. I asked this question repeatedly, sharing my frustration with the way the job was going. She eventually told me to talk to Joe when he arrived with the crew on July 9. When he appeared on the 9th, he went back to check on his guy and quickly went back to his truck. I flagged him down to give him a spare finish tile and ask my scheduling question. He drove away while I was talking, indicating that he had to get to another job. I waited for a while, then called the office to complain about being disrespected and still not having a schedule. I was angry on this call, but did not yell or use profanity. Joe returned to my home later that morning. I opened the door when I saw him. He came at me with balled up fists calling me names and threatening to beat me. He felt I had been inappropriate with the “seventy year old woman” who answers the phone at the office. He threatened to beat me again, called me some more names, and walked of the job. I have a recording of most of this interaction from my Ring doorbell camera. This was an $8000.00 job. I have paid everything save $650.00 that was due at the end. I will likely incur expenses that exceed this amount in having the work completed, if I can get a contractor to finish the job. Additionally, my pool service company indicates that they will charge $1500 to clean the construction debris and another $1500 to restart the pool. There will be additional expense in replacing the water to be drained in the cleaning process. So if you don't mind a contractor that bullies his way out of a job with threats of physical violence when things go south, Houston Solid Concrete is for you. Otherwise, steer clear. They only get 1 start because 0 is not an option."
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