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"They were prompt, polite and did quality work."

"Jack came to my home before I hired his service. He showed me what the difference is between vacuum cleaning and air pressure with a vacuum cleaning is. I chose master services and was very pleased with workers as well as the work. Customer service is outstanding!"

"Nicholas did the job completely and professionally."

"Top notch! I have been in the construction business for almost 40 years, including spending time as a mason tender. I was concerned about them matching the mortar color. Pratt’s crew matched it almost exactly, and the entire job is high quality, left the jobsite clean, and courteous service. Could not ask for more! Herb Katt Katt Construction"

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"Wonderful"

"It's the worst air duct cleaning company. Last week, they came and performed air duct and dryer vents, unfortunately, lot of dust still coming through the system. When j went and checked filter lot of dust piled up on the filter. The person who came up for air duct cleaning told me while leaving, he had cleaned filter, need not replace it for another 2months, but the very next day itself when I went checked lot of dust piled up onto filter."

"Fantastic I will have them back again biweekly"

"I was very impressed with the information provided and the speed in which my queries were responded to. I received a quote of $520 for the job and the certificate of insurance I requested. I verified the cost quoted included cleaning the deck. I was told that the "deck was part of the house". I provided photos of the shed, and the house to assist with providing an accurate quote. I had a couple of additional questions prior to scheduling that I emailed to PrimeTime. Suddenly, my emails were kicked back as being undeliverable. Apparently, the person I had been dealing with must have separated from the company and the information about this job was not passed on. I sent an email to Primetime via their website regarding the returned emails and scheduling the job and was contacted promptly, which was appreciated. I reviewed the jobs to be performed and confirmed the price we were quoted. I was now being told there was additional cost involved with power washing our deck, which happens to be very small. I offered to send them photos of the deck and to measure it. They would not commit to the $520 price quoted, and I was told they would cost out the deck once they saw it, the day of the job. I indicated this was not what I had contracted for, and I emailed back the documentation and photos previously sent to them to aid in getting a quote. They refused to commit to the $520 quote, but said "not to worry about it" and we set a date for them to come out to do the job. PrimeTime's subcontractor showed up and did not appear to have any of the paperwork emailed to me. After consulting with the main office, I was given a totally different quote for the job - over $400 more than agreed to. The subcontractor called Primetime again and was sent back in to try and negotiate the job again. We felt bad for him because he made no money that day. After the subcontractor left, I immediately got a phone call from PrimeTime trying to renegotiate the cost of the job telling me:. They really wanted my business, You can't expect us to drive to Every customer's house and give an estimate, They've been doing business in this area for over 20 years..... I told him that this is one job he isn't going to get, as it smacked of bait and switch. I know what I contracted for. I can understand having to adjust the price slightly after seeing the job at the site. However, I had the written estimate that was agreed to, emails, and the photos I sent to them to help estimate cost including the deck. Then, to actually get to the job and want to charge over $400 more ($915)?? Not going to happen, especially on my unemployment check. ADDITIONAL COMMENT: After posting my review on YELP about my experience, the next morning I started receiving telephone calls from them starting at 7:00 a.m. which didn't make me happy as I am recuperating from surgery as well as an unhappy response to my YELP review. I'm quite willing to talk this through with them, but DID NOT appreciate the full-court press."

"Great, inside and out. Will use again!!"