
Serving Lake Ozark, MO and surrounding areas
In business since 2005
Free estimates
Emergency services offered
" We were unhappy with our existing landscaping company and contacted Brummel to give us a bid back in January. They contacted us quickly and set up an appointment for the following week. Brian showed up as scheduled and walked the yard with me to get an idea of what we wanted done. He answered all of my questions and within a day had sent us a bid which we accepted. <br> They contacted us in early March and let us know the date they would be out to start the work. They showed up on time and began the work installing the french drains. I got a text at work from my wife telling me they had cut the line for Google fiber. The line was clearly marked but in their defense the line was only buried an inch or two and not the standard six inches. They contacted the service that marks the lines to report the cable being cut (more on that later). They trimmed the shrubs, grasses and roses and top dressed the mulch without incident. They also removed the river rocks from a bed in the corner of our yard. When I returned from work I noticed that they were installing a weed barrier in the same corner bed which I thought was strange as they were supposed to be adding mulch to the area. When I checked back later they were starting to put down new river rock in place of the river rock they had just taken up. I went to talk to the worker and let him know that it was supposed to be mulch in that area. They had to remove the rock they had installed as well as the weed mat and put down mulch the next day. I went back to the original bid and noticed that it actually had both mulch and river rock being installed in the area. My interpretation at the time of accepting the bid was that the charge was for removal of the river rock, not installation, so I take partial responsibility for that mistake. They also missed one tree when top dressing the mulch that they had to come back to do. <br> Now back to the cut cable. We still did not have internet two days later so we decided to give Google fiber a call. They had not received not of the cut cable. They sent someone out within an hour to run a cable and we were up and running again. I contacted Brummel about the cable issue and they sent me the report they had filed with the company that marks the lines. So, Brummel did their part but the company that marks the lines did not forward that information on to Google Fiber. My advice for anyone in a similar situation would be to call the company yourself in addition to having them filing a report. <br> Overall there are a lot of things to like about the company. They may some mistakes but they correcting them promptly and their communication was excellent. Their quality in the end was very good and would have been deserving of an A had it not been for the mistakes made. I do plan on using them in the future. <br> <br> <br>"








