Get matched with top plumbing installers for a remodel or addition in Langley, AR

"I knew that I was going to need very good help with this water heater replacement. The old one was 22 years old and had a lot of sediment in it. Also the location was difficult to get to. Jack sheduled the appointment to fit my schedule. Brad and Mickey arrived promptly and tackled the situation. As expected, the drain was clogged and the tank was way too heavy to lift out without draining. When using air pressure failed, they pulled out a shop vac, jerry-rigged a small hose on the end and slowly suck out enough water to allow the tank to be lifted out. They're one of the best crews I've ever had working for me. I have my mechanic, my electrician, and now I have my plumbers. I'll never use anyone else and I highly recommend them."

"Technician showed up early (called first). After checking the leaky valve the technician determined that it only needed tightened vice repaired. While they were checking the loose toilet they noticed that the wax ring had been cracked from the movement and replaced the wax ring. They also checked to ensure that no leakage had occured and caulked around the base of the toilet. The charge was for an hour of labor and the materials used. Overall very impressed with the professionalism and knowledge of the technicians. <br />"

"We call them once a year to make sure that everything's fine, but we don't have a contract. The check up was very thorough and we were very pleased, is around $150. We had him 3 years now. We like them very much. I don't think their price was out of line. It's a general maintenance to make sure that you don't have a breakdown on the hottest day of the year or the coldest day of the winter. I mean, it's just smart to take good care of things. One person comes out to do the service. I'm sure they would send more if there was a problem, but this is just a check up."

"Once on scene they did a quick walk through and then began isolating possible areas until the leak was found in an outside faucet which was on a watering line and therefore no problem was visible. They then quickly fixed the issue and went over a couple of times to make sure that the problem was fixed. Professional - Knowledgeable- and Quick. The service is not cheap but then again an unknown water leak which you have no idea how to stop isn't either. This is my 2nd time to use them over the past 20 years. Hopefully will not need again anytime soon but same kind of problem and they are who I will be calling."

"they did a very good job overall. there were some delays but that is to be expected on such a big remodel. they made new cabinets and a new sheetrock ceiling but the best thing is he went over everything step by step before continuing on anything. very peased with their work....top notch <br>"

"good. I have now install a radon system"

"The plumber is very good. We used them for over two years. DeBacco plumbing is very good."

"Ordered the flooring 11/11; arrived at store 11/18. Had been verbally promised and quot;installation by Thanksgiving. On 11/18, I happened to go to the store and learned the materials had arrived. I waited another week without a call. On Friday before Thanksgiving, I phoned Lowes and spoke with someone in the installation department. At that point, the installation department was apparently and quot;fulland quot; on their installation schedule and put my installation off until December 3rd. Initially I said ok, but realized I wanted it installed as they promised. I called back and talked to someone in flooring informing them that since they couldn't install as promised I would cancel the order. The person on the phone said would make some calls and get back to me. Within a few minutes, I received a call back stating they could deliver the flooring that afternoon (needed to be inside for 24-48 hours before installation) and install on Monday (before Thanksgiving) which was done. The workmen arrived promptly and did a very nice job. <br /> <br /> By way of update January: The floor installation was beautiful but there are two small patches where the flooring (glue) didn't stick and are 'squeaking.' Early last week I stopped in and talked to someone in flooring who said they'd have installation get in touch with me, and that it would probably be a couple of days....As of this date, no contact. (1/28) I called back today and talked to someone again. After talking to the installation dept. I was told that I would get a call back in an hour or so. It is now 6:51 p.m. and NO RETURN CALL! <br /> <br /> On the whole, I'm not pleased with the level of customer service. I will be installing this type of flooring in two additional rooms sometime in the next year or so. However, given this experience, I will shop for a small local company with better customer service. <br /> <br /> <br /> <br />FOLLOW UP 5/28/2014: Have developed some spots where the glue is not holding to vinyl below. Have called MULTIPLE times to get it fixed. Installer came out a few weeks ago and put glue under one spot. Problem is that it's like getting bubbles out of wallpaper...now there is an adjacent spot that is worse. I can't seem to get Lowes' attention as and quot;this is their busy timeand quot; and they are booked up on installations for awhile. I was told about two weeks ago, by one of the flooring staff at the local store that this problem has apparently been occurring recently with this type of floor/installation (Bruce engineered hardwood over vinyl). She told me that if they couldn't get it fixed, they'd have to replace it. When I spoke to her today and I brought that up, she told me that she thought I had been talking about a vinyl floor. (I hope she didn't get whiplash peddling backwards so fast.) In any case, still waiting for installation dept to get out here and get it handled. The floor is only six months old and I can't imagine what it will be like in a year... Stay tuned... <br /> <br />"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Josh arrived 1/2 hour BEFORE he was scheduled. Awesome! He cleared the line that was clogged and re-seated the toilet for me. He made sure the water would flow and would not backup."