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"They were very quick to respond. There was a disconnect between my sales rep and installer. However, my installer handled it seamlessly and to my benefit."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

We have been in business since 2001. Properly licensed, bonded and insured. We specialize in all phases of home rehab and remodeling. We pride ourselves in excellent service, Quality work at a fair price. We also offer 24HR emergency service calls. \nCall or text us today at (702) 498-5874 for a free estimate

"We were not sure what we wanted to replace our grass with. All the alternatives were explained to us. We chose to go the paver route. The grass was removed, area prepped and pavers installed. We are very pleased with the work and plan on using them again in the future for other projects.
There was only one thing that didn't go as planned. The schedule installation date was postponed by one day and we had to rearrange our previously scheduled appointments.
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"Sales visit was pushy, offering 10% off if I signed that day. I regret giving in. I went with single hung for affordability, but I would have preferred double hung. I wish someone would have told me that I might resent the single hung over time.

Installation was done by one man. He was friendly and capable, but he did run short on time. At the end of the day he asked if he could skip sealing the interior with caulk. He offered to leave caulk for us to finish up ourselves. I allowed this, but found that my caulking skills are not as neat as a professional! I regret this.

He completed the vinyl window wrapping. The product was not vinyl coated metal, but just vinyl, so the wrapping does not have crisp, clean corners. He used clear sylicon caulk on the wrapping. At first the caulking looked nice, but it has collected dirt over time and now looks very messy. He used an abundance of caulk and nails. Over time, I have become dissatisfied with the wrapping.

The insulation that Sears installs with the windows is only fiberglass stuffing. I would prefer foam fill. The windows are good quality, not excellent. I feel that the UV protection coating does add a dark tint. I wish I had known that there are different methods of UV protection and not all involve a dark tint."

If you're looking for a company that provides premium handyman services and an outstanding customer experience. Then look no further than Precision Home Repair. I take pride in the work that I do and treat every project as if it was my own. With over 20 years experience in home repair and maintenance there's not much I can't do. Call or Message 702.772.4119

**We are your Decks, Porches and Patio SPECIALIST in the Reno/Sparks area!! ** We can also handle just about anything to do with home improvement, including landscaping, interior flooring, kitchen and bathroom remodels, refinishing and maintenance, fence building, repair and paint/stain, appliance installs, tree removal or maintenance, you name it! We are an owner operated company and love having a family atmosphere with any project we are doing! \nLet us help build YOUR legacy! Call us for your FREE estimate!!

Valley Isle Roofing is your choice for all of your roofing needs. We pride ourselves on offering professional service you can rely on. From minor repair to entire roof replacements we do it all. Contact us today and see what makes Valley Isle Roofing your top choice!

"The electrical specialist was fast and knew exactly what to do and how to do it. On the other hand the plumbing specialist did not seem to know how to plumb the new kitchen sink and was asking other workers in my kitchen remodel where the cold/hot water lines and did not initially realize he needed a V trap for to reconfigure the sink pipes. When he finally finished nearly 4 hours later and left the sink leaked and had to be called back the next day. He fixed the leak and after he left he forgot to turn on the cold water and only had hot water in the sink. He also installed the faucet the wrong way and had to unscrew and turn it around. I would say if I have electrical work I would not hesitate to call Ren Pro but would definitely pass on any plumbing work. In fairness, they cut the time in half to accommodate for the plumbing mishaps. However, because the plumber left one of his tools, they came back to get it and on the return visit asked for a quote for some other work. They never got back to me."