
Music City Roofers LLC
Music City Roofers LLC
Music City Roofers is the preferred residential roofing contractor in the Middle Tennessee area for many homeowners. We also do General Remodeling, Garage Additions, and decks. Our success is the result of our exceptional customer service, honesty, dedication and quality workmanship. Our competitive list of residential roofing services we offer, covering everything from simple roof repairs to complete new roof installations. Music City Roofers believes in roof repairs whenever possible. “We believe if you treat your customer right the first time, they will become your customer for life. Just ask our customers!” Whatever your roofing issues, you can trust MCR to give you an honest assessment. Music City Roofers is comprised of a knowledgeable, friendly, experienced staff ready to assist you in replacing a missing shingle or replacing your entire roof. Additional email - jeff@musiccityroofers.com. Additional fax - (615) 296-4238. Additional contact name - Kimberly Goodfellow. Award winning.
"I had Music City Roofers come out months ago to do an inspection. Ryan Johnson was very enthusiastic about getting my roof replaced and getting my insurance company to pay for it. The next step was having my insurance company out while Ryan was here to have my insurance company a**** the damages. Ryan informed me that he will remove a shingle and send it off for testing. That’s the last I’ve heard from him or this company. I called and texted Ryan over the course of 3 months and would get excuses of Sickness and even telling me he’s busy with another customer but promised to call me back. Never did! 3 months later I called the company directly and spoke with the receptionist. She promised to forward my complaint of no contact from Ryan and to have the management call me back ASAP. 1 week later still no calls. Guess the Apple doesn’t fall far from the tree at this company. If management can’t even reach back out to a customer I guess it’s silly of me to expect a professional response from their sales team. Moving on to another roofing company. I suspect what happened is that my insurance didn’t approve a full replacement so their big pay day turned into minor repairs so they moved on to bigger and better pay days. I do not recommend this company for obvious reasons. It’s sad that they couldn’t have at least had the professional courage to simply say, “sorry, we can not help you with your roof”"
Sean K on January 2024
Music City Roofers is the preferred residential roofing contractor in the Middle Tennessee area for many homeowners. We also do General Remodeling, Garage Additions, and decks. Our success is the result of our exceptional customer service, honesty, dedication and quality workmanship. Our competitive list of residential roofing services we offer, covering everything from simple roof repairs to complete new roof installations. Music City Roofers believes in roof repairs whenever possible. “We believe if you treat your customer right the first time, they will become your customer for life. Just ask our customers!” Whatever your roofing issues, you can trust MCR to give you an honest assessment. Music City Roofers is comprised of a knowledgeable, friendly, experienced staff ready to assist you in replacing a missing shingle or replacing your entire roof. Additional email - jeff@musiccityroofers.com. Additional fax - (615) 296-4238. Additional contact name - Kimberly Goodfellow. Award winning.
"I had Music City Roofers come out months ago to do an inspection. Ryan Johnson was very enthusiastic about getting my roof replaced and getting my insurance company to pay for it. The next step was having my insurance company out while Ryan was here to have my insurance company a**** the damages. Ryan informed me that he will remove a shingle and send it off for testing. That’s the last I’ve heard from him or this company. I called and texted Ryan over the course of 3 months and would get excuses of Sickness and even telling me he’s busy with another customer but promised to call me back. Never did! 3 months later I called the company directly and spoke with the receptionist. She promised to forward my complaint of no contact from Ryan and to have the management call me back ASAP. 1 week later still no calls. Guess the Apple doesn’t fall far from the tree at this company. If management can’t even reach back out to a customer I guess it’s silly of me to expect a professional response from their sales team. Moving on to another roofing company. I suspect what happened is that my insurance didn’t approve a full replacement so their big pay day turned into minor repairs so they moved on to bigger and better pay days. I do not recommend this company for obvious reasons. It’s sad that they couldn’t have at least had the professional courage to simply say, “sorry, we can not help you with your roof”"
Sean K on January 2024