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"HO is satisfied with the work done by the professional. They did a fabulous job."

"Danny is awesome. Very knowledgeable and professional. He works fast and is very transparent about what you need and pricing. I’ve sent his number to a few of my friends now and they’ve all talked about how great he is. "

"Adam very professional did what he said he was going to do."

"Supposedly came and sprayed once per month but the techs would only be on site for a few minutes when they were spraying an acre of land. I personally watched one tech on my ring camera sit in his truck for 10 minutes upon arrival then walked around my house just to return 3 minutes later, packed. his stuff up and left. No way he sprayed even a little of my property that fast. Fleas and ticks were the worst we had ever had after we switched to Greenix. I believe it is because we were ripped off and they never acctually sprayed my yard after seeing the tech on video. My wife even called and had them redo the yard as they say they will do and it never helped. I know this sounds like a terrible review but it is 100% our experience with Greenix. Were were even supposed to have our last spray of our long, expensive contract and the guy never showed up. If we didn't keep texting the guy I'm sure he would say it was done and charge us even though he didn't show up. "

"A technician from Greenix was very rough with my property, and I have video evidence showing them breaking my gate. This started a claims process back in September that has now stretched over several months. Iâ ve been through countless calls with agents and supervisors who, while polite, are unable to reach or even communicate with their own claims department. Recently, my claim was finally â resolved,â with Greenix denying liability for the damage. The claims representative argued that the technician wasnâ t even at my property that day, only driving past itâ despite their own customer service verifying the exact timestamp of the service call from start to finish. The entire experience has been absurd. Adding to my frustration, when I told them I wanted to make sure my service agreement didnâ t auto-renew due to this ordeal, they informed me that they couldnâ t stop the auto-renewal at that moment. I was told Iâ d need to call back on March 5th to cancel or pay a $230 cancellation fee, even though my remaining services would only cost around $90. It wasnâ t until I threatened small claims court that they finally agreed to cancel my policy. Iâ m now free from Greenix, but I would urge anyone to beware. Their policies and claims processes are not consumer-friendly, and if anything goes wrong, itâ s like talking to a wall. It should never be this difficult to cancel a policy or resolve an issue. Proceed with caution."

"Very professional! Quick response. Explained everything throughly! Had this out my attic and entrances boarded from start to finish in less than one week!"

"They initially helped us find and plug holes where mice were getting in. Then, they set traps and came back and checked them, adjusting as needed."

"I called because of a racoon and babies living under the floor of my mobile home. They came out and put a deterrent under the home and charged me $300. No results after a week. They then set a trap for another week. No results. They basically told me "sorry" and if I called them again, it would be another $300."

"I found a bee's nest in a hole in my yard, and I hired 1st Response to remove it. Bobby took care of it the next day and also removed two wasp nests that he found on my house. 1st Response was easy to work with, and I would use them again."

"I normally don’t do this but I am EXTREMELY disappointed in this company. Their back office administration is atrocious. I was a faithful customer for more than a year. I received invoices about half the time, was never notified when service was planned, payments made online were not easy and the left hand didn’t seem to ever know what the right hand was doing. I was in the process of selling my house when a technician came out to my house. The gentleman knocked on the door and asked if I still wanted service since he saw a for sale sign in the yard. I told him yes but this would be the last one since we were moving. Thereafter, I tried calling the office to tell them I needed to discontinue my service but could never get through - had to leave a voicemail message where I advised on the recording I was discontinuing my service. When I didn’t get a response, I submitted an inquiry through their website, again telling them I was discontinuing my service. Fast forward several weeks and I get a sign in my yard that a service was rendered that day! I AGAIN call the office and left a message that I needed someone to call me back immediately because they are not hearing me. A few days later, I get a call from the office. I explained my issue and the lengths to which I tried to cancel my service. She apologized and said she would close the account and waive the charges for my last unwelcomed service. I move….several months go by and I start to get calls from this company. We play phone tag for awhile and I leave return messages more than once that I had discontinued my service, spoke to office personnel and was told this matter had been resolved. Well, last week escalated to a whole new level when I get a letter from a collection agency! I am not going to fight with these people any more over $56. Clearly they need it more than I do. While I will begrudgingly pay this, I will also use my voice to warn other would be customers of my experience. I do not recommend NexGreen. Their lawn service is mediocre, at best and their customer service was BIG negative for me."