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"Hired Travis to repair, re-affix, secure, and stabalize a collapsed basement stairway and he did a wonderful job in short order. He was professional, efficient, and knowledgeable in what he was doing and the price was right. Having fallen 6 feet into this basement and hitting the concrete floor when this stairway came down, naturally I was mentally hesitant, afraid, timid, stressed, and scared about going back down those stairs. He very confidently assured me that these stairs wasn't going to go anywhere. After he walked back up the stairs, I took my first step down the stairs to see/inspect the work he had done. The work was solid, steps felt secured without any additional requirements. However, for my own mental psych and well being, after haven fallen 6 feet, I insisted at least one of the jack posts I had purchased be secured under the steps for additional support and he obliged without hesitation. He understood the Trauma I had just experienced."